System Error message in NHU-PAC ILL

Twice this week, users have posted messages to the NHAIS-ILL list asking if anyone could lend certain videos because they got a "System Error" message when trying to place a request in NHU-PAC's ILL program. Instead of composing an e-mail message when you run into that error, call the NHAIS Help Desk at 271-2141. We can usually fix things so you can place a request on the system within 5 minutes.