FAQ: How can I tell if I have old unfinished ILL transactions?
NHAIS libraries often end up with old transactions in the system that remain in Shipped, Received, or Returned status because somebody forgot a step or two in the process. Sometimes they end up with a lot of these. This doesn't need to be the case for your library as these transactions are easy to find and resolve.
Here's what to do:
Log into the NHAIS ILL system.
From Request Inquiry, run searched for search for older (<970000) request numbers that are
- Returned / Requests made TO your library
- Shipped / Requests made BY your library
- Received / Requests made BY your library)
If you run into trouble with this, contact the NHAIS Help Desk at 271-2141.
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