Brief NHU-PAC outage Tue 6/26 7:40am

Tuesday, June 26: This being the last Tuesday of the month, it's time for our monthly server restart.  The NHU-PAC will go offline around 7:40 a.m.  Service should be restored within 5 minutes except for Holdings Maintenance, which may take an extra 5 minutes.

Recent Van Directory Changes

The following changes/corrections have been made to the Van Service Directory.  The online directory and the .PDF have both been changed to reflect this.

Davis Library, Stoddard is no longer receiving their van delivery via Hancock.  They are presently receiving their delivery via Keene

Bow High School receives van delivery via Bow (Baker Free)

Goshen (Olive G. Pettis Library) receives van delivery via Newport (Richards Free)

Goshen-Lempster Cooperative School District receives a delivery via Washington (Shedd Free)

To print a current van directory list arranged in alphabetical order by library, please use the PDF version which is available at http://www.nh.gov/nhsl/services/librarians/van_delivery/documents/vandirectory.pdf

You will need Adobe Acrobat Reader to view and print this pdf file. If you do not have it installed on your machine, you may down load it for free from http://www.adobe.co.uk/products/acrobat/readstep2.html

No Van Delivery Service, July 4, 2012

The NH State Library will be closed on Wednesday, July 4, 2012, in celebration of Independence Day. There will be NO VAN DELIVERY on this date.

For a complete list of all of the holidays the State Library is closed, please visit http://www.nh.gov/nhsl/services/librarians/van_delivery/instructions.html (the van delivery instructions) and scroll down to "NO Van Service".

If for any other reason (e.g. bad weather) van service on a particular route(s) does not operate, libraries will be notified via an e-mail message and this blog. If your library does not receive van service on a particular day, please check your e-mail and this blog before calling the State Library.

Please remember to properly label each item which you are sending via the Van Delivery Service. This will help ensure these items make it to the correct destination in a timely manner.

If you need a refresher on how items should be marked for the van, please refer to the Van Delivery Service - Instructions, http://www.nh.gov/nhsl/services/librarians/van_delivery/instructions.html, and scroll down to number 3 of the guidelines, "Addressing material to be sent on the van".

To print a current van directory list arranged in alphabetical order by library, please use the PDF version which is available at http://www.nh.gov/nhsl/services/librarians/van_delivery/documents/vandirectory.pdf

You will need Adobe Acrobat Reader to view and print this pdf file. If you do not have it installed on your machine, you may down load it for free from http://www.adobe.co.uk/products/acrobat/readstep2.html

Due to the ever increasing load of materials transported by the New Hampshire State Library van delivery system, our vans can reach maximum capacity before the end of a van route, especially following long weekends and holidays. Our drivers can decline to accept materials if they feel they cannot fit them safely on their van. We are also asking libraries to please be aware of volume during times when there is likely to be a problem. You should prioritize your materials to be picked up, in case some items must be left until the next van pick up. That will allow us to immediately transport the most important items as quickly as possible.

If you have any questions you may contact Donna Gilbreth at 271-2060 or Diana DeCota at 271-2206.

Thank you for your cooperation in this matter.

Off for the Summer?

If your library will be closed for the summer please be sure to to arrange to have your NHAIS ILL account turned off while you are not there to check requests. To do this, all you need to do is send an email to nhu-pac@dcr.nh.gov indicating

• your HSA code
• what date you want your ILL turned off
• what date you want your ILL turned back on
• it is also very helpful if you include a contact name and phone number in the email message.

NHAIS Services will take care of the rest. This notification is a requirement of your NHAIS ILL agreement, and it keeps the ILL requests moving along smoothly while you are away from your library.

Before you leave for the summer is also an excellent time to make sure that you have COMPLETED all your ILL transactions from which materials have been returned. If you are unsure how to do this the NHAIS Help Desk can walk you through this simple process.