June 28, 2011

NHSL Van Service Changes

Due to budget reductions at the New Hampshire State Library effective July 1, 2011, the State Library has had to reduce its staff. The personnel reductions include two employees who drive supplemental van routes in addition to their regular duties. Below are listed the libraries and van routes that will be affected due to the loss of library employees.

The majority of the affected libraries will receive fewer days of van delivery service each week. This change will go into effect immediately and will likely remain indefinitely.  State Library staff are reviewing the van delivery routes to establish a new weekly schedule to visit all libraries as often as feasible.

Some libraries are faced with the prospect of no van service at all after June 30th. Our goal is to re-design the routes so these libraries will receive van delivery service one day a week if possible.

 Because there will be fewer vans on the road we are instituting a limit on the number of bins and bags that drivers will pick up at ALL libraries.  Drivers will only pick up two (2) bins at each library or one (1) bin and up to ten (10) GMILCS duffel bags. It will be important for libraries to inform their patrons to expect a longer wait for their requested interlibrary loan materials. The State Library does not have storage space for extra bins that will not be delivered for 2 or more days due to van delivery changes. In addition van drivers cannot pick up more than they can safely carry in a van. Further instructions are forthcoming concerning transporting freebie materials and equipment via the van delivery system.

This budget reduction is part of the regular state budget (HB 1) and the issue of cuts has been discussed in various forums. In a separate issue, section 277 of HB 2 calls for the State Library to issue a report to the legislature regarding the possibility of reducing our van service to one van covering all routes. The State Librarian must submit this report to the Chairman of the House Finance Committee by November 30, 2011.

The van routes and libraries listed below are those that will be affected beginning July 1, 2011. We will be contacting each library concerning their delivery changes.

Capital District (CD) (Tuesday)
Pembroke
Boscawen
Canterbury
Loudon
Chichester
Local Government Center
NH Law Library
NHTI, Concord’s Community College
Hopkinton
Bow
Concord

Capital District (CD) (Friday)
NH Hospital
NH Law Library
NHTI, Concord’s Community College
Hopkinton
Bow
Hooksett
Pembroke
Concord
UNH School of Law

Southeastern Area (SE) – Route B (Wednesday)
Salem
Derry
Nashua
Milford
Amherst
Merrimack
Bedford
Goffstown
Manchester
Last Copy Center

Southeastern Area (SE) – Route B (Thursday)
Derry
Hampstead
Windham
Londonderry
Litchfield
Hudson
Nashua Community College
Milford
Mont Vernon
Amherst
Merrimack
Bedford
Manchester, West Side Community Library
Manchester

News from OCLC - Jay Jordan to retire as OCLC President and CEO

New Orleans, Louisiana, June 27, 2011—Jay Jordan will retire as President and CEO of OCLC Online Computer Library Center on June 30, 2012.

 
The announcement was made today by OCLC Board Chair Larry Alford at the OCLC President’s Luncheon during the Annual Conference of the American Library Association in New Orleans, Louisiana.

"Jay Jordan has informed the OCLC Board of Trustees of his desire to retire as President and CEO in June 2012," said Mr. Alford. "Jay wanted to give us sufficient advance notice to provide time for a thorough search and a smooth transition for his successor. The Board is forming a search committee and is preparing to launch an international search for the fifth President and CEO of OCLC."

"Jay Jordan has presided over a period of remarkable growth and innovation during his 13 years at OCLC," said Mr. Alford. "Under his transformative leadership, OCLC has moved in new and exciting directions to fulfill its public purpose of furthering access to the world’s information and reducing the rate of rise of library costs."

"Today is not a farewell," said Mr. Alford. "We will recognize and celebrate Jay’s contributions to the cooperative in the coming year. In the meantime, it will be business as usual, and with Jay Jordan, that means full speed ahead."

In his remarks at the OCLC President’s Luncheon, Mr. Jordan stated: "It has been an honor to serve the OCLC cooperative. OCLC is an exceptional organization with an active and committed membership and a dedicated staff. OCLC’s Founder Fred Kilgour was fond of saying that OCLC was like the first flight of the Wright Brothers—12 seconds off the ground. That was 40 years ago. Today, our new WMS services are just getting off the ground, and I look forward to handing off to my successor a strong organization with an exciting set of opportunities."

 
According to Mr. Alford, the composition of the Search Committee will be announced in the near future.

OCLC has had four presidents since its founding in 1967:
  •  Frederick G. Kilgour (1967-1980)
  • Rowland C. W. Brown (1980-1989)
  • K. Wayne Smith (1989-1998)
  • Jay Jordan (1998-)
Mr. Jordan, 68, became OCLC’s fourth President and CEO on May 8, 1998. Since then, the number of libraries participating in the OCLC cooperative has grown from 30,000 to more than 72,000. The number of participating institutions outside the U.S. has increased from 3,200 in 64 countries to 16,215 in 170 countries. At the same time, the OCLC cooperative has become global in its governance, with regional councils in the Americas, Asia Pacific and Europe, the Middle East and Africa sending delegates to a new Global Council.

  
Since 1998, the WorldCat bibliographic database has grown from 38 million records to more than 240 million, and the number of location listings attached to those records has increased from 668 million to more than 1.7 billion. In 2006, WorldCat became available to people everywhere on the Internet.

 

 Under Mr. Jordan’s leadership, OCLC built a new technological platform, introduced new Web-scale services and created a library advocacy program. Here are highlights of OCLC’s accomplishments since 1998:

  
  • OCLC Connexion cataloging service launched on new technological platform (2002)
  • QuestionPoint virtual reference service (created with Library of Congress) launched (2002)
  • OCLC began distributing CONTENTdm digital collection management software (2002)
  • WebJunction online community for public libraries launched Bill and Melinda Gates Foundation (2003)
  • OCLC launched advocacy program, published OCLC Environmental Scan: Pattern Recognition (2003)
  •  Bibliothèque nationale de France, Die Deutsche Bibliothek, Library of Congress and OCLC started development of Virtual International Authorities File that in 2011 will become an OCLC service (2003)
  • OCLC Research made available at no charge an algorithm to convert bibliographic databases to the Functional Requirements for Bibliographic Records (FRBR) model (2003)
  • OCLC Online Service Center launched (2005)
  •  Worthington (Ohio) Libraries contributed 1 billionth holding to WorldCat (2005)
  • WorldCat database becomes available to people everywhere on the Internet via WorldCat.org (2006)
  • WorldCat Collection Analysis, Terminologies service, WorldCat Registry introduced (2006)
  • WorldCat Local, which provides a single interface to a library’s collection, is introduced (2008)
  • OCLC Developer Network created (2008)
  • WorldCat became available on mobile devices (2009)
  • WorldCat Digital Collection Gateway launched (2009)
  • OCLC Web-scale Management Services began operation (2010)

 Since 1998, OCLC has expanded its offerings through mergers and acquisitions and focused operations through divestitures:

  
  • WLN merged with OCLC; the WLN union catalog merged with WorldCat; about 550 libraries in the Pacific Northwest and Canada became OCLC members (1999)
  • In 1999, OCLC acquired Public Affairs Information Service (PAIS) and divested it in 2004.
  • RLG merged with OCLC; Research Library Partnership created (2006)
  • OCLC acquired Openly Informatics (2006)
  • OCLC Europe, the Middle East and Africa created through merger of PICA B.V. (The Netherlands) and the former OCLC office based in Birmingham, U.K. The new organization provides library management systems as well as OCLC services.(2002)
  • OCLC acquired DiMeMa, Inc., developer of CONTENTdm digital collection management software (2006)
  • OCLC acquired these library management systems: SISIS (2005); Fretwell-Downing Informatics (2005); Amlib (2008); BOND (2011)
  • OCLC acquired EZproxy authentication and access software (2008)
  • OCLC acquired NetLibrary e-book platform in 2002 and divested it in 2010
  • In 2009, OCLC divested Preservation Service Center, which was acquired in 1990.

 OCLC has also fostered strategic alliances with a number of organizations to make libraries and their collections more visible on the Internet, including HathiTrust, Google, Microsoft, OAIster and Yahoo!

 

 

 

System restart put off a week

It's the last Tuesday of the month (June 28) which means a system restart was scheduled for this morning as part of the routine maintenance schedule noted on the Known Issues page. This restart didn't happen, but will be done next Tuesday morning between 8 and 9am.

June 27, 2011

No Van Delivery Service July 4, 2011

The NH State Library will be closed on Monday, July 4, 2011, in celebration of Independence Day. There will be NO VAN DELIVERY on this date.

For a complete list of all of the holidays the State Library is closed, please visit http://www.nh.gov/nhsl/services/librarians/van_delivery/instructions.html (the van delivery instructions) and scroll down to "NO Van Service".

If for any other reason (e.g. bad weather) van service on a particular route(s) does not operate, libraries will be notified via an e-mail message and this blog. If your library does not receive van service on a particular day, please check your e-mail and this blog before calling the State Library.

Please remember to properly label each item which you are sending via the Van Delivery Service. This will help ensure these items make it to the correct destination in a timely manner.

If you need a refresher on how items should be marked for the van, please refer to the Van Delivery Service - Instructions, http://www.nh.gov/nhsl/services/librarians/van_delivery/instructions.html, and scroll down to number 3 of the guidelines, "Addressing material to be sent on the van".

To print a current van directory list arranged in alphabetical order by library, please use the PDF version which is available at http://www.nh.gov/nhsl/services/librarians/van_delivery/documents/vandirectory.pdf

You will need Adobe Acrobat Reader to view and print this pdf file. If you do not have it installed on your machine, you may down load it for free from http://www.adobe.co.uk/products/acrobat/readstep2.html

Due to the ever increasing load of materials transported by the New Hampshire State Library van delivery system, our vans can reach maximum capacity before the end of a van route, especially following long weekends and holidays. Our drivers can decline to accept materials if they feel they cannot fit them safely on their van. We are also asking libraries to please be aware of volume during times when there is likely to be a problem. You should prioritize your materials to be picked up, in case some items must be left until the next van pick up. That will allow us to immediately transport the most important items as quickly as possible.

If you have any questions you may contact Donna Gilbreth at 271-2060 or Diana DeCota at 271-2206.

Thank you for your cooperation in this matter.

June 24, 2011

Getting your email answered in a timely manner

Questions, reports of problems, files to be loaded into NHU-PAC, requests to put your ILL account on vacation, and any other communication you need NHAIS Services staff to see and respond to should be sent to nhu-pac@dcr.nh.gov

This is true year-round, but it is particularily important during the summer when staff schedules (for the 3 people who work in NHAIS Services) are juggled around for vacations. Every day that the NH State Library is open someone in NHAIS Services is responsible for checking the nhu-pac@dcr.nh.gov email account and responding to/dealing with it. Individual email accounts are not checked when the individual staff person is out of the office and can get very piled up when someone is out for a while.

The NHAIS Help Desk phone (603-271-2141) is staffed from 8:30am to 4:30pm on days the NHSL is open (Monday - Friday). There is voicemail on this line which, like the nhu-pac@dcr.nh.gov email account, is checked regularly by NHAIS staff.

June 17, 2011

SW B van route delayed 6/17

ATTN: FRIDAY SOUTHWEST VAN ROUTE (DRIVER JARROD)

The stops after Winchester may be delayed as the van driver is dealing with a flat tire.


Ruby Matott
Interlibrary Loan
N.H. State Library
20 Park Street
Concord NH 03301
603-271-2616
nhslill@dcr.nh.gov

CD van route cancelled 6/17

Today’s Capital District van route (see http://www.nh.gov/nhsl/services/librarians/van_delivery/friday.html for list of libraries) is cancelled today due to lack of personnel.

Donna Gilbreth
Supervisor, Reference and Information Services
New Hampshire State Library
20 Park Street
Concord, NH 03301
603-271-2060
donna.gilbreth@dcr.nh.gov

Holdings Maintenance update

Friday, June 17, 7:47 a.m.: Okay, catalogers, the coast is clear. Holdings Maintenance should be fine through the weekend (but there's no money-back guarantee with that). I haven't found my "smoking gun" yet but have disabled the chief suspect for the weekend. Expect more brief interruptions in the morning next week as the experimenting continues.

Brief Holdings Maintenance outage 6/17 am

Friday, June 17, 7:35 a.m.: Again, there may be a brief interruption of Holdings Maintenance service around 7:45 this morning. Holdings Maintenance should be back to normal no later than 7:55 a.m. Sorry about these daily interruptions but I'm still looking for the "smoking gun" in the software that caused the weekend-long outage a week ago. I'm trying to do it at a time in my workday that will inconvenience the fewest users.

June 16, 2011

Brief Holdings Maintenance outage 6/16 am

Thursday, June 16, 7:35 a.m.: As with yesterday, there may be a brief interruption of Holdings Maintenance service around 7:45 this morning. Holdings Maintenance should be back to normal no later than 8 a.m.

June 15, 2011

brief Holdings Maintenance outage 6/15 am

Wednesday, June 15, 7:35 a.m.: Holdings Maintenance made it through the night but expect a brief interruption of service around 7:45 a.m. This will not affect any other parts of the NHU-PAC. Holdings Maintenance service should be back to normal no later than 8 a.m. today.

June 14, 2011

Holdings Maintenance restored, again

Tuesday, June 14, 7:40 a.m.: Another day, another overnight Holdings Maintenance outage. It's back in service now. This behavior is pointing to an error in a particular script that runs daily on the Holdings Maintenance server so I'm going to change its schedule so it'll next run at a time when I can watch what's happening, tomorrow morning around this time.

June 13, 2011

Holdings Maintenance restored

Monday, June 13, 7:40 a.m.: Holdings Maintenance service has been restored after being down for most of the weekend. This is the third time this problem has come up in the past week. Unlike past Holdings Maintenance outages, it's not an issue with the server. We upgraded the hardware in April but now it looks like we're running into a software glitch that's causing these outages.

June 10, 2011

Holdings Maintenance restored

Friday, June 10, 11 a.m.: This morning's Holdings Maintenance maintenance has been completed. You may notice the wording on some screens has changed but the functionality should be the same as before. As always, please contact the NHAIS Help Desk at 271-2141 if you observe any anomalies.

Holdings Maintenance outage 6/10

Friday, June 10, 7:40 a.m.: NHU-PAC's Holdings Maintenance program went down overnight but service has now been restored. We're still planning to have the Holdings Maintenance server offline for maintenance starting at 10 a.m. today. The outage should last no more than an hour.

June 8, 2011

Holdings Maintenance outage Friday 10am

A heads-up for catalogers: the Holdings Maintenance server will taken offline for maintenance at 10 a.m. on Friday, June 10. The outage should last no more than an hour.

June 7, 2011

Holdings Maintenance restored

Tuesday, June 7, 2:15 p.m.: NHU-PAC Holdings Maintenance service has been restored. Please let the NHAIS Help Desk (271-2141) know if you notice any unusual behavior. Some of the screen messages are as they were prior to April 15 but the functionality should be as it has always been.

Holdings Maintenance outage update

Tuesday, June 7, 10:20 a.m.: NHU-PAC's Holdings Maintenance module remains out of service. The server is online but there seems to be a quirk in the cataloging program that's keeping the login page from displaying. This will require further investigation.

Holdings Maintenance outage

Tuesday, June 7, 10:05 a.m.: NHU-PAC's Holdings Maintenance server is offline. We're working to restore service. Other parts of the NHU-PAC are unaffected.