May 28, 2013

No NC van Fri 5/31

Due to driver shortage the Lakes Region (LR) route for this coming Friday (May 31st) is cancelled. The libraries listed below will not receive van service that day. I am sorry for the inconvenience.

NH State Prison, Concord
Hill
Bristol
Newfound Regional High School
New Hampton
Meredith
Wolfeboro
Alton
Gilford
Laconia
Sanbornton



Donna V. Gilbreth
Supervisor, Reference and Information Services
New Hampshire State Library
20 Park Street
Concord, NH 03301
603-271-2060
donna.gilbreth@dcr.nh.gov

May 24, 2013

Brief NHU-PAC outage Tue 5/28 7:35am

Next Tuesday (May 28) will be time for our monthly server restart.  The NHU-PAC will go offline around 7:35 a.m.  Service should be restored within 5 minutes except for Holdings Maintenance, which may take an extra 5 minutes.

May 22, 2013

May 2013 Van Delivery News

The New Hampshire State Library is closed on Monday, May 27, 2013, in observance of Memorial Day.

There will be NO Van Delivery on that date.

For a complete list of all of the holidays the State Library is closed, please visit http://www.nh.gov/nhsl/services/librarians/van_delivery/instructions.html (the van delivery instructions) and scroll down to "NO Van Service".

If for any other reason (e.g. bad weather) van service on a particular route(s) does not operate, libraries will be notified via an e-mail message and a post to this blog. If your library does not receive van service on a particular day, please check your e-mail and/or this blog before calling the State Library.

Please remember to properly label each item which you are sending via the Van Delivery Service. This will help ensure these items make it to the correct destination in a timely manner.

If you need a refresher on how items should be marked for the van, please refer to the Van Delivery Service - Instructions, http://www.nh.gov/nhsl/services/librarians/van_delivery/instructions.html, and scroll down to number 3 of the guidelines, "Addressing material to be sent on the van".

To print a current van directory list arranged in alphabetical order by library, please use the PDF version which is available at http://www.nh.gov/nhsl/services/librarians/van_delivery/documents/vandirectory.pdf

You will need Adobe Acrobat Reader to view and print this pdf file. If you do not have it installed on your machine, you may down load it for free from http://www.adobe.co.uk/products/acrobat/readstep2.html

Due to the ever increasing load of materials transported by the New Hampshire State Library van delivery system, our vans can reach maximum capacity before the end of a van route, especially following long weekends and holidays. Our drivers can decline to accept materials if they feel they cannot fit them safely on their van. We are also asking libraries to please be aware of volume during times when there is likely to be a problem. You should prioritize your materials to be picked up, in case some items must be left until the next van pick up. That will allow us to immediately transport the most important items as quickly as possible.

If you have any questions you may contact Donna Gilbreth at 271-2060 or Diana DeCota at 271-2206.

May 20, 2013

Brief NHU-PAC seraching outage Tue 5/21 7:35am

There will be a brief interruption of NHU-PAC searching starting at 7:35 Tuesday morning (May 21) to install updated search indexes.  Searching service should be restored within 5 minutes.

May 9, 2013

Brief NHU-PAC searching outage Fri 5/10 7:35am

There will be a brief interruption of NHU-PAC searching starting at 7:35 Friday morning (May 10).  This is to install updated search indexes.  Searching service should be restored within 5 minutes.

May 8, 2013

NHU-PAC ILL searching error followup

Wednesday, May 8: It has been brought to my attention that the last system status message posted on this blog (Monday morning at 7:55) may have left the impression that there's still an issue with ILL searching.  The system problems observed early Monday were resolved by 8:15 that morning.  If you observe other issues with the NHU-PAC, please notify NHAIS Services at 271-2141.

May 6, 2013

ILL searching error

Monday, May 6, 7:55 a.m.: NHU-PAC ILL searching yields "Connection timeout" message.  More parts of the system will need to be reset--expect parts of the NHU-PAC to be offline between now and 8:15 a.m.

NHU-PAC searching error

Monday, May 6: NHU-PAC searches were yielding error messages this morning.  After restarting parts of the system, all appeared normal as of 7:47 a.m.

May 2, 2013

Routing slips for NHSL van service

Hello folks,
I know you’ve heard this message before, but it bears repeating since we are challenged on a daily basis to sort books into the correct bins based on the information on a routing slip.

Please read the instructions on our website about how to prepare routing slips for materials sent on the van. It is important that routing slips be legible and follow the format we describe in the directions.

We need more than just the name of the town (does a book for “Manchester” go to the City Library, the Community College, St. Anselm, or another library?). And be careful of abbreviations (is the book for “Manchester C” going to the City Library or the Community College; is the book for “N Hampton” going to North Hampton or New Hampton?). So please include the name of the town, then the name of the library on the routing slip.

AND, remember that many small libraries are receiving their materials in a bin going to a larger library. For instance, Keene receives books for Alstead, Marlow, Richmond, Stoddard, etc. The books for those smaller libraries are all going into the Keene bin. That is why we ask you to format the routing slip like this:
                TO:  Keene
                         Keene PL
                FOR: Marlow PL
The person sorting books should not be looking for a Marlow bin, they need to put it in the Keene bin. And when Keene gets the books, they will know that book is for Marlow, not them.

Our van directory is online and can be printed off. Please make sure it is used by staff addressing items for the van. When it says “Plainfield (Philip Read Memorial Library)[via Meriden]” that means Plainfield receives their materials via drop off at Meriden. So the routing slip should say:
                TO: Meriden PL
                FOR: Plainfield

I hope this all made sense and I hope you will all please make use of our van delivery materials. Thank you


Donna V. Gilbreth
Supervisor, Reference and Information Services
New Hampshire State Library
20 Park Street
Concord, NH 03301
603-271-2060
donna.gilbreth@dcr.nh.gov