September 5, 2007

NHU-PAC searching down 9-5-07

Wednesday, September 5, 9:30 a.m.: NHU-PAC searches are yielding "Unable to retrieve results" or "Unable to retrieve data" messages at this time. We are working to restore the search service.

From 9:45 a.m. onwards, users are mostly finding that the only search available is by NHU-PAC record number, which is not particularly useful. In the ILL section, all searches result in "catalog returned error." We have been in touch with SirsiDynix about fixing this problem.