Brief ILL outage Tue 9/1 10pm

The NHAIS ILL System will be offline briefly starting at 10 o'clock tonight (Tuesday, Sept. 1) for software updates. Tonight's changes affect only behind-the-scenes functions.

No SE-A van Tue 9/1

Today’s SE-A ILL van delivery route [Tuesday, Sept. 1] has been cancelled. The affected libraries are as follows:

Candia
Chester
Sandown
Danville
Hampstead
Atkinson
Plaistow
Newton
Kingston
Brentwood
Fremont
Raymond

Apologies for the inconvenience and thank you for understanding.

Best,
Jennifer M. Finch (she/her)
Supervisor, Reference & Information Services and State Data Coordinator
New Hampshire State Library

2025 Public Library Survey Data

Our state’s Public Library Survey data has been certified (hurray!). Now, I will create the Excel spreadsheets to post to the NHSL website for you all to enjoy. I’ll need some time to get that done, but I’m planning to have the worksheets finished and posted before September is over.

As a reminder, Library Statistics are available on this page on the NHSL’s website:
https://www.nhsl.dncr.nh.gov/librarians-library-staff/library-statistics
(scroll down the page about halfway).  

Jennifer M. Finch (she/her)
Supervisor, Reference & Information Services and State Data Coordinator
New Hampshire State Library 

No Thurs SW van 8/20, Combined Thurs SW & Fri SW-A Route 8/21

Due to ongoing staffing shortages, today’s SW route and tomorrow’s SW-A route have been combined, modified, and shortened into one Friday route. 
 
The libraries on these routes who WILL RECEIVE deliveries tomorrow, Friday, August 21, are as follows:
 
New London  
Newport  
Washington  
Charlestown  
Keene  
Marlborough  
Dublin  
Mont Vernon  
Weare
 
We can’t add additional stops.  Thank you for your understanding.
 
Sincerely,
Jennifer M. Finch (she/her)
Reference Librarian and State Data Coordinator
New Hampshire State Library
N.H. Department of Natural & Cultural Resources

Brief ILL outage Tue 8/18 10pm

The NHAIS ILL System will be offline briefly starting at 10 o'clock tonight (Tuesday, Aug. 18) to update software.

For requests marked for deletion, the Borrower Requests and Lender Requests lists will now show a trashcan icon next to the title.

This will allow staff to see at a glance from these pages if a request is marked for deletion without needing to open the full request record and look for a note that says "Request Number 110562 has been scheduled for deletion."

Requests marked for deletion will still need to wait for overnight processing in the system before they disappear. Actually, deleted requests are archived and invisible to users while still being counted in statistics reports.

No Thu SE-A van 8/6, combined Thu SW and Fri SW-A route 8/7

Today’s SE-A ILL delivery route [Thursday, Aug. 6] is cancelled.  The affected libraries are:

Nottingham
Stratham
Greenland
Hampton
Seabrook
Exeter
Brentwood
Fremont
Kingston
East Kingston
Atkinson
Hampstead

Due to ongoing staffing shortages, today’s SW route [Thursday, Aug. 6] and tomorrow’s SW-A route [Friday, Aug. 7] have been combined, modified, and shortened into one Friday route. 

The libraries on these routes who WILL RECEIVE deliveries tomorrow, Friday, August 7, are as follows:

New London  
Newport  
Washington  
Charlestown  
Keene  
Marlborough  
Dublin  
Mont Vernon  
Weare

We aren’t able to add additional stops.  Thank you for your understanding.

Sincerely,
Jennifer M. Finch (she/her)
Reference Librarian and State Data Coordinator
New Hampshire State Library

NHAIS ILL System issues Wed 8/5 update

Wednesday, Aug. 5, 9:40 a.m.: In the past hour, the NHAIS ILL System appears to be functioning normally with testing on Chrome, Firefox, and Edge. Auto-Graphics is still looking into what happened earlier this morning.

NHAIS ILL System issues Wed 8/5

Wednesday, Aug. 5, 7:55 a.m.: The NHAIS ILL System is not having a very good morning. Pages aren't loading properly. "Unable to perform search" and "Unable to load Full Record" messages are common and logging in may be impossible. The issues are being reported to Auto-Graphics.

Headings on shipping labels

The NHAIS ILL System will be offline briefly tonight (Tuesday, August 4) starting at 10 o'clock. One fix is part of this software update: on system-generated shipping labels, the DELIVERY and RETURN headings were in a smaller font size after a recent release.

Shipping labels printed after tonight's update will have the original, larger font size.