Much ado about due dates--updated

Following recent changes to how Undo Shipped works and how notes are indicated, this is an update of a November 2022 post about due dates.

Due dates in the NHAIS ILL System are calculated from the day a request is marked Shipped. By default, the system assigns a date 42 days (6 weeks) in the future. You can set different default loan periods for different formats and for renewals vs. initial loans if you fill out the Lending Policy form.

BUT there are times you may wish to have a special due date on an individual request. That's usually when the borrower has requested an extended loan period, often for a book group. Always look for the "note" icon to the left of the title in the Lender's Pending List--that tells you you should click on the title to see the Borrower's Notes in the Lender's Full Record Display.

To change the note icon from "unreviewed" to "reviewed," you'll need to choose Review Notes when looking at the full record display...

...then choose the Acknowledge Notes button when you've read the note(s)..

You can submit a custom due date at the SAME TIME the status change to Shipped is submitted. You MUST be viewing the Lender's Full Record Display, not the Lender's Pending List, to enter a custom date.

If you realize after the request is Shipped that you should have entered a custom due date, you can use Undo Shipped to change the status back to Pending and get a do-over.

Undo Shipped is available until the borrower marks the request Received. Once a request is Received by the borrower, you  have another opportunity to change the due date by choosing the Renewed by Lender option.

If you're responding to a Renew Pending request from the borrower, you have the option to enter a custom due date at the SAME TIME you submit the Accept Renewal status change. If you don't submit a custom date with the approval, the system will assign a due date that is 42 days (or whatever default renewal period you've specified on the Lender Policy form) from the CURRENT DATE rather than adding to the original due date. (If you accidentally submit Reject Renewal instead of Accept Renewal, there's an undo for that!)

Now that you know, (with apologies to Cole Porter) do do that "due" voodoo that you do so well. Adieu. 

ILL System Contract Approved

At the Governor & Council meeting on June 17, 2026 our request for a three-year extension to our contract with Auto-Graphics for the NHAIS ILL System was approved. If you want to see all the details it was item #065 on the regular agenda. This extended contract takes us through to June 30, 2029.

In 2028 we will begin the process of issuing an RFP for the next iteration of NHAIS Interlibrary Loan.  

Date on shipping labels

From the NHAIS Help Desk mailbox:

Would it be possible to have the “Date:” on the printout reflect the actual day it will go out on the van? I change the shipping date in the request and try to remember to leave a note in the lending library request box, but the shipping date always reflects the current date, not the actual date of the van pick up.

While most of what you see on the shipping labels is drawn from the request record (what you see on the Borrower's or Lender's Full Record Display pages), the date isn't. It's not the Request Date, Due Date, Date Shipped, Need by Date, Date Received, Date Returned, Date Checked In, or Respond by Date--all of which can appear in the request record depending on the request’s status. The date you see on shipping labels simply reflects the day the Format to Print button was used to display and (presumably) print the labels. Changing that to Date Shipped is not an option but you're welcome to write whatever else you want on shipping labels.

new Undo Received and improved Undo Shipped

The NHAIS ILL System will be offline briefly tonight (Tuesday, May 26) for a software update starting at 10 o'clock.

-A new Undo Received option will be available to borrowers. Choosing Undo Received will move the request back to its prior status (Shipped, Recalled, Not Received, or Not Received/Overdue).

-The Undo Shipped option for lenders will be available for a longer time than in the past. Undo Shipped is an option for requests in Shipped, Not Received, Not Received/Overdue, and Recalled status and will now be available until the request is updated to Received by the borrower. When the lender chooses Undo Shipped, the request moves back to Pending status and the "Respond by" date is recalculated (lenders have three full days and a fraction of a fourth to respond to a request before it's automatically forwarded to the next potential lender on the lender list).

-When a request is placed on an item with only one or two valid ISBNs or ISSNs, the remaining blank fields for additional ISBNs or ISSNs in the request record were editable. This allowed the user to add invalid or incorrect identifiers to the request, resulting in a failed request. With this release, when there is at least one valid ISBN or ISSN on the source record, the fields will be read-only.

When you need more copies...

From the NHAIS mailbox:

This morning I received 3 requests for the same title, from the same library, with the same book group note attached. This isn't the first time recently either. We know there are always new people doing ILL. Would you mind posting (or reposting) a blog or email to the ILL list about why multicopy requests need to be done differently and how to do them. 

In this case, the borrower had correctly used the Multi-Copy function to create 10 requests for a nonfiction title but then used the Rebuild Lender List feature on some of the requests that weren't filled. One more time: DO NOT use Rebuild Lender List with multi-copy requests. 

Here's more, originally posted in October 2023:

When you need to borrow multiple copies of a title, the Multi Copy function in the NHAIS ILL System helps you get what you need. If you've submitted a multi-copy request but still didn't get enough copies for your needs, DO NOT use the Rebuild Lender List function and DO NOT create a new multi-copy request based on the same edition. Doing either of these means your new or renewed requests will be routed to the same libraries that have previously seen your request. They've either already shipped the item to you or said they can't fill your request. To get your request before new eyes, your best bet is usually a message to the NHAIS-ILL list. Another option for some titles is to create a new request in the system for a different edition than the one previously requested. If you need further help with getting the copies you need, ask the NHAIS Help Desk. 

Sending lists from the NHAIS ILL System

Seen on the NHAIS-L e-mail list:

"If a patron makes a list on share it and supposedly sends it to me where is it? I have not done this before but it would be helpful if this is a possibility."

Anyone, whether logged in or not, can save titles to a list in the NHAIS ILL System and send that list to any valid e-mail address. How users add titles to the list varies. On screens with multiple search results, click the icon under "List" for the desired title.

When viewing a single search result on the detail screen, choose "Add to Your List" from the menu on the left.

To send the list, users can choose the Email List button if visible. If it's not on the screen, click on the Your List icon in the upper right (just above "Login"), then choose Email List.

An e-mail address must be entered--let your patrons know which address you'd like them to use to send titles to you. The default subject line is "Session List" but that should be changed to indicate who's sending the list, which will appear to come from no-reply-nhais@librarycard.com.

The resulting e-mail, with "ILL request from..." entered in this example to replace the default "Session List" in the subject line: 

All the above can be done without a login. At libraries allowing patron-initiated ILL requesting, patrons have the option to log in to save lists for future sessions. Otherwise, the list disappears in SHAREit when the current session is ended.

Another option for anyone to send bibliographic information from the NHAIS ILL System: choosing the "Email This Item" option in the left-side menu of the detail screen.

This sends more details than the basic title/author info transmitted with the list option and has more editable fields (just don't change "no-reply@auto-graphics.com" in the FROM area) but it only deals with one title per e-mail. 

The resulting e-mail, with a patron name entered in place of "guest" in the FROM area for this example:

 

NHAIS ILL: The Next 3 Years

The NHAIS Interlibrary Loan system runs on Share-It, a product from Auto-Graphics (now part of Soutron Global for those keeping score at home). The first contract for this iteration of the system was approved by Governor and Council in July 2019. In 2023 we exercised our option to extend the contract for a period of 3 years. That extension will conclude on June 30, 2026.

We will be going before Governor and Council to seek approval for the remaining 3-year extension available to us in the original contract. If they approve we will continue with our current ILL system until June 30, 2029. We will begin the process of issuing an RFP for the next iteration of NHAIS Interlibrary Loan during 2028. 

Today we submitted the contract amendment documents to the NH Department of Information Technology which will review and (hopefully) approve them. This is the first step toward having the contract amendment on the agenda for a June 2026 Governor & Council meeting. 

 

 

 

Hello, new Request Manager screen

Welcome to April and the new Request Manager screen. When you view that screen with the All tab selected (which is what you'll see when you first view the page after last night's software update), you may note several statuses that are not used in our system and were previously hidden. These include the following statuses on the borrower side:

ILL Review
ILL Review Awaiting Lenders
ISO Messages
NCIP Hold Placed
Passed to Local System
Request Transferred

And on the lender side:

ILL Review
ISO Messages
Request Transferred

Of course, you can now hide those statuses and all others with zero requests by choosing the Active tab, which most users will likely find to be the handiest way to view the Request Manager.

Remember that Items Awaiting Trading Partner Response is now Awaiting Borrower Action on the lender side and Awaiting Lender Action on the borrower side. 

How do you get rid of those red dots? See the second half of a NHAIS Notes post from March 24. You should certainly have a look at notes on requests in your Borrower Action Items and Lender Action Items areas. It's probably not worth your time to deal with red dots for requests in Complete status. Remember that all requests in Complete or Expired status are automatically deleted after 365 days in either of those statuses.

We've received feedback that the font size on the statuses ought to be larger and have passed that suggestion on to Auto-Graphics.

If you need further help with anything in the NHAIS ILL System, contact the NHAIS Help Desk at nhu-pac@dncr.nh.gov or 603-271-2141.

Request Manager enhancements 3/31

Tonight's the night the Request Manager page in the NHAIS ILL System gets a new look. The system will be offline for the software update starting at 10 o'clock tonight (Tuesday, Mar. 31). The outage should last no more than 15 minutes.

Key Changes:
•    Borrower Action Items and Lender Action Items will be displayed in a default set of groups of related statuses.
o    A count for the total number of requests in the Borrower Action Items and Lender Action Items sections is displayed.
•    Awaiting Lender Action and Awaiting Borrower Action sections replace “Items awaiting trading partner response” for borrowers and lenders, respectively.
o    A count for the total number of requests in the Awaiting Lender Action and Awaiting Borrower Action sections is displayed.
•    A Complete section, with a count, includes just those requests in “Complete” status – they have gone through the full ILL cycle and have been checked in by the lender.
•    There are three options for which statuses to display:
o    “All” – this is the default setting and includes all statuses, even those with 0 active requests
o    “Active” – includes only statuses with a count greater than 0 
o    “Unreviewed Notes” – includes only statuses with one or more requests with an unreviewed note
•    The displayed status selection (All, Active, or Unreviewed Notes) is sticky and will persist between sessions for individual logins.
o    The status selection remains available even when scrolling to the bottom of the Request Manager.
•    Active statuses with at least one request with an “Unreviewed Note” will display with a red dot next to the status to easily alert staff that there are notes to be reviewed.
•    The main sections (Borrower Action Items, Awaiting Lender Action, Complete, Lender Action Items, Awaiting Borrower Action, and Complete) can be individually collapsed or expanded.
•    Direct access to the ILL Administration User Guide section on the Request Manager is provided.
•    The Request Manager will automatically refresh every 30 seconds to display any updated statuses, e.g., new “Pending” requests in the Lender Action Items section.

The first two screenshots below are examples of the Request Manager with “All” statuses selected. These samples provided by Auto-Graphics include some spaces and statuses not used in the NHAIS ILL System. The order in which statuses are listed also varies from what you'll see in our system.

1.    “All” is the default selection.
a.    Click the 3-dot icon to access “Help” in the ILL Admin User Guide.
2.    There are 17 requests altogether in the Borrower Action Items grouping (4 Awaiting Approval + 2 Overdue + 5 Not Received/Overdue + 6 Expired).
a.    Click “^” to collapse the section.
3.    Requests for which the borrower is expected to take the next action are indicated with the count of requests in that status.
a.    Click in the row with a count to open that list of requests in that status. 
b.    Statuses with a count of 0 are displayed but grayed out.
4.    The red dot next to a status indicates there is at least one request in that status with an unreviewed note.
5.    When scrolling on the page, as shown below, the option to change the status selection remains available at the top of the page.

In the example below, the same Request Manager as shown above is limited to “Active” statuses.
•    “No Request” displays when there are no active requests in a section. 

In the example below, the same Request Manager as shown above is limited to “Unreviewed Notes.”

NOTE: Remember that the selection for All, Active, or Unreviewed Notes is sticky so it persists between logins. If “No Requests” is displayed for all sections, as above, check to be sure “Unreviewed Notes” isn’t selected as it will not display requests without an Unreviewed Note.

ALSO: The Request Manager has been added as an option for a staff user’s default opening page. To change the default opening page for your login, go to Your Account and select Your Preferences:

Select “Request Manager” from the drop-down menu in “Default Opening Page”: 

Your Preferences

Did you know you can have the NHAIS ILL System go straight to the Staff Dashboard or Advanced Search or (coming soon) Request Manager whenever you log in? It's one of the settings on the Your Preferences page:

NHAIS ILL libraries are each assigned 3 different logins with different privileges. Each login can also store a preferred opening page, how search results are sorted, which indexes you'd like to see when you open the Advanced Search page, and a number of other settings. Go to Your Account > Your Preferences, make your selections from drop-down menus, click Save, and see how it works. If you're not sure, just leave settings at "Use Library Default."

New Request Manager views

As previously mentioned, there's a new look ahead for the Request Manager screen in the NHAIS ILL System. Here's an updated look at what you might see at the start of next month.

When you first open the new Request Manager, you'll see all request statuses listed but the ones with a count of zero will be grayed out. The total number of active requests in each grouping (such as Borrower Action Items) is displayed to the right of the grouping's label. You can hide all those grayed-out entries by selecting the Active tab in the upper right.

In this view, any grouping with all zeroes will display "No Requests." Note the red dot in the above example, next to Overdue on the borrower side. That indicates there's an unreviewed note in one or more of the requests in that status. If you just want to see requests with unreviewed notes, you can choose the Unreviewed Notes tab in the upper right.

Changes to request notes were introduced earlier this month. The red dot is one more feature to increase the chances a note will be seen.

How do you make the unreviewed note icon and the red dot go away? You'll need to view the full request record--the red dot on the Request Manager screen and the unreviewed note icon on the status list will guide you to the title(s) you need to click on. 

You could also choose the unreviewed notes icon near the top right of the status list to narrow the list down.

On the full record display screen, click on Review Notes (near the top left).

Once you've read the note in the pop-up window, click Acknowledge Notes to clear things--or choose Cancel if you want the request to continue to be flagged as having an unreviewed note.

CAUTION: Those All/Active/Unreviewed Notes choices on the Request Manager screen are "sticky" from session to session--whatever's selected when you log out will be in effect when you (or somebody else) next uses the same login. If you leave Request Manager with Unreviewed Notes chosen, you may be fooled by seeing a bunch of "No Requests" messages in each grouping the next time you use Request Manager. Choosing Active or All will reveal any requests waiting for your attention.

Changes coming to Request Manager

If all goes according to plan, you'll see a new Request Manager layout when you log into the NHAIS ILL System on April 1. It's not an April Fool's joke, it's something that's been in the works for a long time. Normally, we tell you about program updates the day they're installed. With this update, we're offering a little early glimpse.

This is how things looked in development a couple of months ago. What shows up at the start of next month may appear a little different.

"Items awaiting trading partner response" will be renamed "Awaiting Lender [or Borrower] Action" and completed requests will be moved to their own grouping. You can choose whether you want to see all statuses on the Request Manager screen (as is the case now) or just see active statuses (as seen above)--or even just statuses where there are requests with notes that haven't been looked at. Those display options are sticky from session to session.

Other new features: the Request Manager screen will auto-refresh every 30 seconds and you'll see a red dot where there are unreviewed notes. The latter feature joins other recent efforts to increase the likelihood that notes attached to requests are seen by the appropriate parties. Also new: you'll have the option to make Request Manager the default opening page when you sign in.

The functionality of status lists (which you see after clicking on an active status) remains unchanged.

Changes to ILL notes

The NHAIS ILL System will be offline briefly starting at 10 o'clock tonight (Thursday, March 5) for software updates, including a fix for an issue with the Due Date calendar. When a lending library entered a custom February due date, the month was changed to March. This has been corrected.

Also coming tonight are changes to enhance the visibility of notes added to requests. Say goodbye to the pushpin icon and watch for new icons that will track whether a note has been viewed. It is hoped the changes detailed below will increase the likelihood that notes about special due dates for book groups or "large print only, please" will be seen by the parties that need to see them.

There will be new indicators and a “Review” action to acknowledge notes and remove the indicators. The feature is triggered by specific note types, depending on whether the library is acting as borrower or lender. For borrowers, changes will affect Lender Notes, Patron Notes, Volumes Needed Notes, and Volume (article information for nonreturnable request). For lenders, changes will affect Borrower Notes, Volumes Needed Notes, and Volume. Borrowers are not alerted if a Borrower’s Note or Internal Staff Note is added. Lenders are not alerted if a Lender’s Note or Internal Staff Note is added.

An “Unreviewed Note” icon will display when there are new or edited notes: 

A “Reviewed Note” icon will display after the note(s) have been reviewed: 

This feature is not retroactive and applies to new or updated notes after tonight's update and affects these areas:

1.    Status lists. The screenshot below illustrates the following items:
 a.    Clicking on the icon in the left most column of the status lists will sort requests by their note indicator.
 b.    Clicking on the icon in the upper right of the status lists allows staff to display only requests with unreviewed notes.
 c.    The “Unreviewed Note” icon will display next to the title for any new or updated note. Hover over it to display the note type(s) that need to be reviewed.
 d.    The “Reviewed Note” icon will display next to the title after the note has been reviewed.

-For borrowing library staff, the note icons are new; prior to this release, there was no indication if there was a note on a request.
-For lending library staff, the note icons replace the blue pushpin that displayed if there was a note on a request.

2.    Borrower Requests and Lender Requests. The screenshot below illustrates the following items:
 a.    Clicking “Notes” displays only requests with notes that have been reviewed.
 b.    Clicking “Unreviewed Notes” displays only requests with notes that need to be reviewed.
 c.    The “Unreviewed Note” icon will display next to the “Edit” icon when the request has new or updated notes. Hover over the “Unreviewed Note” icon to display the note type(s) that need to be reviewed.
-Not shown: The “Reviewed Note” icon will display next to the “Edit” icon after the note has been reviewed.

3.    Request Record. The screenshots below illustrate the following items:
 a.    A message will display at the top of the request record when there is a note that needs to be reviewed. Clicking “Review Notes” opens a pop-up with the note details.

 b.    Note details are consolidated in a single location for review, regardless of where they are configured on the Request Record.
 c.    Clicking “Cancel” returns the user to the request without removing the request’s review message or the “Unreviewed Note” indicator. 
 d.    Clicking “Acknowledge Notes” returns the user to the request, removes the request’s review message, and updates the request’s icon to the “Reviewed Note” indicator. 
-The review applies to all notes on the request.
-The review is tracked per library; when one staff member marks a request’s note(s) as reviewed, the “Reviewed Note” icon will display for all staff at that library.

If a new note is added or an existing note edited, the request returns to the “Unreviewed” status and the “Unreviewed Note” indicator will again display for that request until the note is acknowledged.

Top ILL titles for 2025

We recently noted that books (regular print), DVDs, and large print were the top 3 most-requested formats in the NHAIS ILL System last year. Now let's look at the titles involved and include the 4th most-requested format: audiobook CDs. Bearing in mind that a multi-copy request for 10 copies creates 10 separate requests and that these statistics are largely driven by demand from book groups, here are the ranks for the 100 most-requested regular-print books along with the counts for requests created (but not necessarily filled) in our ILL system from January 1 to December 31, 2025:

1. The frozen river : a novel / Lawhon, Ariel 1,374
2. James : a novel / Everett, Percival 1,111
3. The berry pickers : a novel / Peters, Amanda 815
4. The women / Hannah, Kristin 700
5. How to read a book : a novel / Wood, Monica 527
6. The god of the woods / Moore, Liz 464
7. Remarkably bright creatures : a novel / Van Pelt, Shelby 356
8. The lion women of Tehran / Kamali, Marjan 348
9. The wedding people : a novel / Espach, Alison 335
10. North woods : a novel / Mason, Daniel 284
11. West with giraffes : a novel / Rutledge, Lynda 280
12. Small things like these / Keegan, Claire 271
13. The measure : a novel / Erlick, Nikki 265
14. The Heaven & Earth Grocery Store / McBride, James 258
15. The Thursday murder club / Osman, Richard 247
16. Tom Lake : a novel / Patchett, Ann 245
17. Horse / Brooks, Geraldine 237
18. The Briar Club : a novel / Quinn, Kate 218
19. Unlikely animals / Hartnett, Annie 209
20. Becoming Madam Secretary / Dray, Stephanie 202
21. Lady Tan's circle of women : a novel / See, Lisa 184
22. The midnight library / Haig, Matt 183
23. The ride of her life : the true story of a woman, her horse, and their last-chance journey across America / Letts, Elizabeth 181
24. The rose code : a novel / Quinn, Kate 174
25. The secret life of sunflowers / Molnár, Márta 173
26. The seven husbands of Evelyn Hugo : a novel / Reid, Taylor Jenkins 171
27. The lost bookshop / Woods, Evie 170
28. All the colors of the dark : a novel / Whitaker, Chris 165
29. The housemaid / McFadden, Freida 160
30. Broken country : a novel / Hall, Clare Leslie 153
31. This is happiness / Williams, Niall 146
32. Finding Margaret Fuller : a novel / Pataki, Allison 145
33. The correspondent : a novel / Evans, Virginia 145
34. Time of the child / Williams, Niall 145
35. Lessons in chemistry / Garmus, Bonnie 140
36. The art thief : a true story of love, crime, and a dangerous obsession / Finkel, Michael 140
37. The borrowed life of Frederick Fife : a novel / Johnston, Anna 138
38. Orbital / Harvey, Samantha 137
39. The lioness of Boston : a novel / Franklin, Emily 136
40. The salt path / Winn, Raynor 136
41. Demon Copperhead : a novel / Kingsolver, Barbara 133
42. Grandma Gatewood's walk : the inspiring story of the woman who saved the Appalachian Trail / Montgomery, Ben 123
43. Go as a river / Read, Shelley 120
44. The personal librarian / Benedict, Marie 120
45. Anxious people : a novel / Backman, Fredrik 115
46. Theo of golden : a novel / Levi, Allen 115
47. The book of lost names / Harmel, Kristin 113
48. The demon of unrest / Larson, Erik 110
49. The book club for troublesome women : a novel / Bostwick, Marie 105
50. The anxious generation : how the great rewiring of childhood is causing an epidemic of mental illness / Haidt, Jonathan 103
51. Wild dark shore / McConaghy, Charlotte 102
52. All the beauty in the world : the Metropolitan Museum of Art and me / Bringley, Patrick 101
53. How to age disgracefully / Pooley, Clare 101
54. Vera Wong's unsolicited advice for murderers / Sutanto, Jesse Q. 101
55. Eleanor Oliphant is completely fine / Honeyman, Gail 100
56. The collected regrets of Clover / Brammer, Mikki 100
57. Tell me everything : a novel / Strout, Elizabeth 98
58. The let them theory / Robbins, Mel 97
59. Code name Hélène : a novel / Lawhon, Ariel 96
60. The four winds / Hannah, Kristin 96
61. Hello beautiful : a novel / Napolitano, Ann 95
62. Lula Dean's little library of banned books : a novel / Miller, Kirsten 95
63. The immortal life of Henrietta Lacks / Skloot, Rebecca 95
64. The silent patient / Michaelides, Alex 95
65. The reading list : a novel / Adams, Sara Nisha 94
66. Our missing hearts : a novel / Ng, Celeste 92
67. The extraordinary life of Sam Hell : a novel / Dugoni, Robert 92
68. The nightingale / Hannah, Kristin 92
69. Project Hail Mary : a novel / Weir, Andy 91
70. The devil in the white city : murder, magic, and madness at the fair that changed America / Larson, Erik 91
71. The island of missing trees / Shafak, Elif 91
72. Everyone in my family has killed someone / Stevenson, Benjamin 90
73. Magnolia table : a collection of recipes for gathering / Gaines, Joanna 90
74. The first ladies / Benedict, Marie 90
75. The history of sound : stories / Shattuck, Ben 89
76. The magnificent lives of Marjorie Post : a novel / Pataki, Allison 89
77. The maid / Prose, Nita 89
78. Winter garden / Hannah, Kristin 89
79. Absolution / McDermott, Alice 88
80. American dirt / Cummins, Jeanine 88
81. Mad honey : a novel / Picoult, Jodi 86
82. The keeper of happy endings / Davis, Barbara 86
83. The road to tender hearts : a novel / Hartnett, Annie 86
84. Yours truly / Jimenez, Abby 86
85. A tree grows in Brooklyn / Smith, Betty 85
86. Before we were yours : a novel / Wingate, Lisa 85
87. Parable of the sower / Butler, Octavia E. 85
88. Adventures of Huckleberry Finn / Twain, Mark 84
89. Gather / Cadow, Kenneth M. 84
90. Heartwood : a novel / Gaige, Amity 84
91. The echo of old books : a novel / Davis, Barbara 84
92. The many lives of Mama Love : memoir of lying, stealing, writing, and healing / Hardin, Lara Love 84
93. The guncle : a novel / Rowley, Steven 83
94. Crow Mary : a novel / Grissom, Kathleen 82
95. The complete autumn & winter cookbook : 550+ recipes for warming dinners, holiday roasts, seasonal desserts, breads, food gifts, and more / America's Test Kitchen 82
96. My friends : a novel / Backman, Fredrik 81
97. Pride and prejudice / Austen, Jane 81
98. Isola : a novel / Goodman, Allegra 80
99. The Christmas tree farm / Gilmore, Laurie 80
100. Sipsworth : a novel / Van Booy, Simon 78

Here are the large print titles with at least 20 ILL requests created last year:
     
1. The frozen river : a novel / Lawhon, Ariel 192
2. Remarkably bright creatures : a novel / Van Pelt, Shelby 98
3. James : a novel / Everett, Percival 96
4. The berry pickers : a novel / Peters, Amanda 73
5. The women : a novel / Hannah, Kristin 68
6. West with giraffes : a novel / Rutledge, Lynda 57
7. The god of the woods / Moore, Liz 51
8. The Thursday murder club / Osman, Richard 50
9. How to read a book : a novel / Wood, Monica 35
10. All the light we cannot see / Doerr, Anthony 31
11. The Heaven & Earth Grocery Store / McBride, James 31
12. The lion women of Tehran / Kamali, Marjan 28
13. Hotel on the corner of bitter and sweet / Ford, Jamie 27
14. The kitchen front / Ryan, Jennifer 26
15. Lessons in chemistry / Garmus, Bonnie 25
16. Finding Margaret Fuller : a novel / Pataki, Allison 24
17. North woods : a novel / Mason, Daniel 23
18. The art thief : a true story of love, crime, and a dangerous obsession / Finkel, Michael 23
19. All the colors of the dark : a novel / Whitaker, Chris 22
20. The postmistress / Blake, Sarah 22
21. Plum Island / DeMille, Nelson 21
22. The wedding people a novel / Espach, Alison 21
23. Carnegie's maid / Benedict, Marie 20
24. News of the world / Jiles, Paulette 20    
25. The seven husbands of Evelyn Hugo / Reid, Taylor Jenkins 20 

Here are the audiobook CD titles with at least 10 ILL requests last year:

1. The frozen river : a novel / Lawhon, Ariel 22
2. The berry pickers : a novel / Peters, Amanda 17
3. Remarkably bright creatures : a novel / Van Pelt, Shelby 16
4. West with giraffes : a novel / Rutledge, Lynda 13
5. Horse : a novel / Brooks, Geraldine 11
6. Demon Copperhead : a novel / Kingsolver, Barbara 10 

And here are the titles on DVD for 2025 that had at least 10 ILL requests created:

1. Killers of the flower moon 23
2. Conclave 15
3. Jaws 13
4. Young Frankenstein 13
5. Greyhound 12
6. Nightmare Alley 12
7. All the president's men 11
8. NCIS, Naval Criminal Investigative Service / The twenty-first season 11
9. The French connection 11
10. A few good men 10
11. Apollo 13 10
12. The way we were 10

A few observations...on the regular-print book list, 21st-century fiction rules, largely with works from the last 5 years. There are just two 20th-century books here: A Tree Grows in Brooklyn (#85) and Parable of the Sower (#87). Representing the 19th century are Adventures of Huckleberry Finn (#88) and Pride and Prejudice (#97). There are 13 nonfiction works, of which two are cookbooks, three involve long, late-life treks (two on foot and one on horseback), and two are by Erik Larson. Other authors with two titles in the top 100: Ariel Lawhon, Kate Quinn, Annie Hartnett, Niall Williams, Allison Pataki, Marie Benedict, Fredrick Backman, and Barbara Davis. Kristin Hannah has four titles in the list.

On the DVD list, the 1970s are still with us, 50 years on. Looking at the request counts here, you might think more large print books than DVDs were requested overall last year. In fact, there were 14,135 requests created for DVDs and 8,743 for large print in 2025 but apparently the DVD requests were spread across more titles. The different seasons of TV series count as different titles but, if we combined requests for different seasons, Gilmore Girls, All Creatures Great and Small, Murdoch Mysteries, Hacks, 1923, and Professor T would join NCIS on the list of DVD titles with at least 10 requests created last year.

Remember that the counts here represent requests created but not necessarily filled. It's possible some items were requested multiple times on their way to getting filled.