September 8, 2010

NHU-PAC ILL problems fixed: followup

Wednesday, Sept. 8, 1:35 p.m.: You may still encounter an error message ("Unable to set...") in NHU-PAC ILL when replying to incoming requests that were looked at this morning while the ILL program was bogged down by a full log file. SirsiDynix is currently modifying these requests so you should be able to change them to Shipped or Not Available in a few hours.
If you created a request this morning and received an error message after hitting Submit, the request is probably in Temporary status. Such requests cannot be modified and will be purged from the system next Friday. You may create a new request for anything that didn't go through earlier today.
If you need help with this or other NHU-PAC issues, please call the NHAIS Help Desk at 271-2141.

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