February 12, 2011

FAQ: How come I don’t see a particular ILL request in the list displayed in Request Inquiry?

Request Inquiry results aren’t sorted in any particular order and you may need to scroll down to find the request you’re after. On some screens you’ll first need to scroll to the right in order to reveal the list’s vertical scroll bar. If you still don’t see what you’re looking for, keep in mind that every Friday all requests that have been in a terminal status (Complete, Cancelled, Unfilled, Temporary) for at least 7 days are removed from the system.

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