November 8, 2019

One month of the new NHAIS ILL System

It's been one month since the new NHAIS Interlibrary Loan System was launched. Request number 15,000 was submitted last night and system statistics show 12,600 requests filled in the past month. Not bad. But we're still working to make this better. We're working with Auto-Graphics to improve the data matching that goes on behind the scenes. We're working to get Auto-Graphics to clear out a backlog of holdings reloads which will give the system a more accurate picture of the holdings of union catalog participants (those not connected to the system via Z39.50). And users are learning the right way to request multiple copies and getting used to clicking "Submit" when making changes to requests. These and other factors will help make the system work even better for everyone in the months to come.

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