January 14, 2020

SHAREit improvements to be installed tonight (1/14)

Auto-Graphics will be updating SHAREit tonight (Tuesday, January 14). The work is expected to begin shortly after 10 p.m. and should require no more than 15 minutes of downtime for the NHAIS Interlibrary Loan System.

Most of the "Why did my request do this?" queries received by the NHAIS Help Desk since the launch of the NHAIS Interlibrary Loan System could be explained by either user error or careless cataloging. A few examples, though, indicated something wasn't working as advertised in the program. Multi-copy requests going astray after being created under certain circumstances turned out to be a big problem. That's among the issues addressed by tonight's update. Here's the detailed list of fixes and improvements:
  
Bug fixes:

-In Your Lists, the Email and Print buttons were working as expected, but the Save button was not allowing records to be saved. This has been corrected and lists can now be downloaded in any of the available formats.
-When information besides the year (Month/Day) was entered in the Date fields of a non-returnable request, only the year was retained on the request confirmation and full request display. This has been corrected and information from all three Date fields (year, month, and day) will display on the ILL Request confirmation and the full request display.
-The Nov. 25 update corrected some problems that occurred when attempting to open Excel reports for Activity and Request Reports. We corrected the incorrect alignment of columns and the Excel error message that appeared for the Request Records report. The error message displaying with the Lender Response Records report is now also corrected.
-When requests went to some Z-targets, the request history sometimes displayed odd messages such as “WorldCat(WMS) target connect error - presuming available" or “"API connection error (ApiPost) - presuming available." This was related to the search API and has been corrected.
-Multicopy requests for records that did not include a standard number (ISBN, ISSN, etc.) or author (usually DVDs) were not able to find lenders based on just a title match. This has been corrected and lenders should be found based on just a title match.
-Potential lenders were being skipped, especially on multi-copy requests, oftentimes resulting in a blank lender list. Adjustments have been made to correct the problem. 
-Inconsistencies in the lender list build process sometimes resulted in lenders being skipped for a request but then added to a different request moments later. Adjustments have been made to correct the problem.  
-Inconsistencies in the lender list build process sometimes resulted in incorrect titles being added to the lender list. This was happening because the lender validation and availability checks were happening simultaneously, so an available title that didn’t match could end up in the lender list. This has been corrected so availability checking is performed only after lenders are validated as correct matches.
-When many multicopy requests were created in a short time, lenders could be incorrectly added to the wrong request. Adjustments have been made so the lender list is not built until all prior steps, such as the patron ILL limit, are confirmed as complete.
-Items that were mapped in Z-targets as not available were sometimes added to lender lists. This has been corrected.

Improvements in indexing:

-MARC 010 (LCCN) indexing has been updated to better handle LCCNs with alphabetical characters.

Improvements in navigation:

The following three items improve navigation for access with a keyboard rather than a mouse:
-Linked pages in the banner are now accessible by use of the Tab and Enter keys.
-On the Advanced search page, keyboard-only users couldn’t reach the expand/collapse icons to select search qualifiers. Now they can tab to the expand/collapse icon, hit to select, and then tab to the checkboxes they wish to use.
-Individual titles in a showcase can now be accessed by using the Tab key.

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