Slow searching update Thurs 12/10

Thursday, Dec. 10, 11:30 a.m.: One of the two ILL issues noted earlier this week has been fixed but the problem with slow searching may be with us into next month.

Auto-Graphics says they were able to quickly fix the issue with disappearing results lists that affected searchers who weren't logged in. If you find otherwise, please let the NHAIS Help Desk know.

The slower-than-usual completion of searches, however, is apparently a consequence of ongoing work to speed up the process. There are further steps in this work scheduled to be implemented in the coming weeks, with completion currently projected for sometime in January.

The system shows you results as it finds them and you can launch a request from what you see even while the system continues "searching ## resources." The lender list is built after you submit the request when the system conducts a separate, behind-the-scenes search for library holdings that match the bibliographic details in the record you chose to create your request. However, if you're using the Multi Copy option, it's important to wait for all targets to be searched because--for multi-copy requests only--the lender list is created before you submit the request.