Hello, new Request Manager screen

Welcome to April and the new Request Manager screen. When you view that screen with the All tab selected (which is what you'll see when you first view the page after last night's software update), you may note several statuses that are not used in our system and were previously hidden. These include the following statuses on the borrower side:

ILL Review
ILL Review Awaiting Lenders
ISO Messages
NCIP Hold Placed
Passed to Local System
Request Transferred

And on the lender side:

ILL Review
ISO Messages
Request Transferred

Of course, you can now hide those statuses and all others with zero requests by choosing the Active tab, which most users will likely find to be the handiest way to view the Request Manager.

Remember that Items Awaiting Trading Partner Response is now Awaiting Borrower Action on the lender side and Awaiting Lender Action on the borrower side. 

How do you get rid of those red dots? See the second half of a NHAIS Notes post from March 24. You should certainly have a look at notes on requests in your Borrower Action Items and Lender Action Items areas. It's probably not worth your time to deal with red dots for requests in Complete status. Remember that all requests in Complete or Expired status are automatically deleted after 365 days in either of those statuses.

We've received feedback that the font size on the statuses ought to be larger and have passed that suggestion on to Auto-Graphics.

If you need further help with anything in the NHAIS ILL System, contact the NHAIS Help Desk at nhu-pac@dncr.nh.gov or 603-271-2141.