Routing slips

Van instructions (linked from the Van Delivery Service webpage) tell you to "[u]se a routing slip, which is at least 2 inches wide and 11 inches long. The State Library does not provide these slips." Our automated ILL system, however, does create slips if you provide the printer and paper. Some libraries prefer to use routing slips they've devised on their own--there's nothing in the instructions prohibiting that--but, if you use locally designed slips, please make sure the appropriate information (as outlined in the instructions) is present.

Van addresses are formatted differently from postal addresses and it's important to get the addresses right to avoid delays in shipping. If using your own routing slips, there are two ways to make sure you get the correct address: consult the van directory or see what the system-generated slip looks like without printing it.

The van directory (also linked from the Van Delivery Service webpage) is updated from time to time so if you've been consulting an old copy you should take a look at what's online now. Instructions on how to interpret the listings are on the first page of the directory.

To view system-generated slips, use the quick link (heart icon at upper right of screen) for Print Shipping Labels, check the box next to the title (note that only requests in Shipped or Will Supply/In Process status will appear in the list by default but you can choose other statuses from the dropdown menu), and click the Format to Print button (upper right of screen). A new window will open with the correctly formatted address at the top ("Route To:").

If you selected multiple titles, you'll need to scroll down to see addresses for the other titles. If you're not printing system-generated slips, just close the window (but if you want to try printing one, click the print icon on the right or choose Print from the menu). For more about system-generated routing slips, watch the 10-minute video on Printing Shipping Labels.

Once you view a slip, it counts as "Printed" even if you didn't actually print it. Change the "View:" setting if you need another peek at the slip.

Questions? Please contact the NHAIS Help Desk via e-mail or call 603-271-2141.

Missing holdings options restored

Friday, May 30, 3:35 p.m.: Menu options to add, delete, and remove holdings in the union catalog (NHU-PAC) have been restored for those logged in with usernames ending with "all" or "cat."

Missing options for NHU-PAC holdings

Friday, May 30, 1:45 p.m.: For libraries maintaining holdings in the union catalog (NHU-PAC), the menu options to add, delete, or edit holdings directly in the catalog are missing. Anyone logged in with a username ending with "cat" or "all" should see options to Add Locations, Edit Locations, or Delete Locations when viewing a detail screen in search results but those options aren't visible in the menu today. This has been reported to Auto-Graphics.

Connecting to NHAIS ILL

In recent days the NHAIS Help Desk has heard from a few folks having trouble connecting to the NHAIS ILL System--waiting and watching things spin but never seeing the NHAIS logo or getting to a login screen. The fix involved clearing the cache in their browsers. The steps are slightly different for Chrome, Firefox, Edge, Safari, and Opera. You don't need to clear cookies, just the cache. If you need further help, contact the NHAIS Help Desk (603-271-2141 or nhu-pac@dncr.nh.gov).

Brief ILL outage Thu 5/29 10pm

The NHAIS ILL System will be offline briefly starting at 10 o'clock tonight (Thursday, May 29). This interruption is for a software update which should affect only behind-the-scenes functions.

CD van change 5/27

Next week on Tuesday, May 27 we will deliver to the Capital District route instead of on Wednesday.
The libraries that will receive delivery on Tuesday, May 27 instead of May 28 are:

NHTI
Hopkinton
Dunbarton
Bow
Hooksett
Allenstown
Pembroke
Chichester,
Loudon
Canterbury
Boscawen

Have a great weekend.

Best,
Jill M Witham
Van Service Coordinator
New Hampshire State Library

No NC van Wed 5/21

Please forgive my late notice. Our north country driver needed to take the day off unexpectedly.
The following libraries will not receive delivery today [Wednesday, May 21]:

Plymouth
Rumney
Wentworth
Warren
Orford
Piermont
Haverhill
North Haverhill
Woodsville
Bath
Lisbon
Littleton
Bethlehem

Sincerely,
Jill Witham
Van Service Coordinator
New Hampshire State Library

No NC van Fri 5/16

Unfortunately the North Country van route for today Friday, May 16, 2025 is cancelled due to van repairs.
The affected libraries are:

Center Sandwich
Tamworth
Chocorua
Conway
North Conway
Jackson
Bethlehem
Littleton

Best,
Jill M Witham
Van Service Coordinator
New Hampshire State Library

No NC van Thu 5/15

Heather had to cancel today’s North Country van route, unfortunately [Thursday, May 15]. She has to get work done on her van, so in anticipation of that, she made up her once-a-week stops in advance. She will be back on the road tomorrow.

Charles Shipman
N.H. Department of Natural & Cultural Resources
New Hampshire State Library