Checking you own catalog in the NHAIS ILL System

Sometimes you can use the NHAIS ILL System to see what's in your catalog even when that catalog is otherwise inaccessible. Such was the case yesterday (Tuesday, Nov. 18) when Cloudflare, an Internet security firm, experienced a global outage. This affected many web services, including Koha catalogs hosted by Bywater Solutions. The NHAIS ILL System searches those catalogs through a connection that doesn't involve Cloudflare so yesterday morning it was possible to at least check availability through the ILL system even when a catalog wasn't reachable through normal channels.

You can always narrow searches in the NHAIS ILL System to one or more catalogs by clicking on the "stack-o'-pancakes" icon to the left of the search box (the hover text says "Select Resources"). Choose Expand All (if displayed), then Clear All, then select your catalog from the list and enter your search terms. Note that all Z-targets reliably return results for author, title, subject, and ISBN searches; results for other search types, including general keyword, may vary by catalog.

When you're creating an ILL request, of course, it's best to have Check All chosen on that list to get the widest picture of what's available. However, your selection of catalogs to search has no bearing on which locations are added to your lender list--the ILL program does its own search of all connected resources to determine the lender list after you submit your request. 

Brief ILL outage Thu 11/13 10pm

The NHAIS ILL System will be offline briefly starting at 10 o'clock tonight (Thursday, Nov. 13). This will allow installation of software updates which will affect only behind-the-scenes functions.

Z-targets restored Wed 11/5

Wednesday, Nov. 5, 9:30 a.m.: Z-targets have been restored in the NHAIS ILL System so it's safe to create new requests again. If a request went unfilled this morning for lack of lenders, you can use the Rebuild Lender List feature for an individual request. DO NOT use Rebuild Lender List for multi-copy requests. Contact the NHAIS Help Desk (nhu-pac@dncr.nh.gov or 603-271-2141) if you need further help with an unfilled request.

No ILL Z-targets Wed 11/5

Wednesday, Nov. 5, 7:50 a.m.: This morning the NHAIS ILL System isn't getting results from any of the 169 catalogs configured as Z-targets. Only NHU-PAC holdings appear in search results. Bottom line: until this is fixed, it's not a good time to create new ILL requests.

No SE makeup van Mon 11/3

The postponed Southeast route from Friday, will have to be postponed again until Tuesday. I’m sorry for the inconvenience this may cause. These are the towns that can expect a makeup route tomorrow Tuesday, November 4:

Northwood
Center Strafford
Barrington
Rochester
Somersworth
Dover
Lee
Durham
Portsmouth
Rye
North Hampton

Best,
Jill M Witham
Van Service Coordinator
New Hampshire State Library

No SE van Fri 10/31

Due to driver illness we need to cancel today’s [Friday, Oct. 31] Southeast van deliveries. But the good news is we will do a makeup route for these stops on Monday. The affected libraries that won’t receive delivery today, but will on Monday, are:

Northwood
Center Strafford
Barrington
Rochester
Somersworth
Dover
Lee
Durham
Newmarket
Portsmouth
Rye
North Hampton

Have a good weekend.
Best,
Jill M Witham
Van Service Coordinator
New Hampshire State Library

Veteran's Day, 11/11

With Veteran’s Day just two weeks from now, I have a plan in the works for making up stops for the once a week only library deliveries. It will hopefully look like this:

Monday 11/10:

Webster
Salisbury
Wilmot
Colby Sawyer
Sutton
Warner
Bradford

Wednesday 11/12:

Deerfield
Candia
Chester
Sandown
Danville
Plaistow
Newton
Raymond
Epping
Hampton Falls
Kensington
Litchfield

Thursday 11/13:
The north country route that is normally done on Tuesday’s will be done on Thursday this week. Those stops are:
Whitefield
Lancaster
Groveton
Stratford
Colebrook
Errol
Berlin Community College
Berlin
Gorham
Randolph
Jefferson
Jackson
North Conway
Conway

Jill M Witham
Van Service Coordinator
New Hampshire State Library

 

Brief ILL Outage Tue 10/28

The NHAIS ILL System will be offline briefly tonight (Tuesday, Oct. 28) starting a little after 10 o'clock.

 

This software update introduces a new download option for Reports (New).

Library staff can now export raw transactional data from SHAREit reports as CSV files. 

This new Raw Data option complements the existing PDF and Excel outputs by providing a data-only export for deeper analysis, filtering, and custom reporting in external tools.

When a user runs a SHAREit report in Reports (new), a new “Raw Data” format appears in the list of download options. Selecting it will generate a CSV file that includes only the data elements used in the aggregate report without charts or summaries.

NHAIS Help Desk e-mails

Our IT folks advise us there may be delivery delays for messages sent to the NHAIS Help Desk at nhu-pac@dncr.nh.gov this Tuesday and Wednesday (Oct. 28-29) while some hosting changes are implemented for that mailbox. If you need a timely response to a NHAIS issue on Tuesday or Wednesday, call the NHAIS Help Desk at 603-271-2141. Of course, a phone call is almost always the best way to let us know about urgent issues. Voicemail is available if the line is busy or we're otherwise unable to take your call.