No SE, LR vans Fri 9/25

Today’s SE van route [Friday, Sept. 25] is cancelled due to illness. The affected libraries are as follows:

Northwood
Center Strafford
Barrington
Rochester
Somersworth
Dover
Lee
Durham
Newmarket
Portsmouth
Rye
North Hampton

[Also] today’s Lakes Region (LR) van route has been cancelled. Affected libraries are as follows:

Hill
Bristol
Meredith
Center Harbor
Moultonborough
Wolfeboro
Alton
Gilford
Laconia
Sanbornton

Thank you for your understanding.

Regards,
Jennifer M. Finch (she/her)
Supervisor, Reference & Information Services and State Data Coordinator
New Hampshire State Library
 

Slowness in NHAIS ILL System Mon 9/21

Monday, Sept. 21, 2 p.m.: Users have noted slowness in the NHAIS ILL System today. Auto-Graphics support has been informed of this.

SE-A route truncated Thu 9/17

We’ve had to shorten today’s SE-A ILL van route [Thursday, Sept. 17] due to driver availability. The libraries on this route that WILL be getting ILL bin delivery are as follows:

Stratham
Hampton
Seabrook
Exeter

Thank you for your understanding.

Jennifer M. Finch (she/her)
Supervisor, Reference & Information Services and State Data Coordinator
New Hampshire State Library

No SE-B van Thu 9/17

Today’s SE-B van route [Thursday, Sept. 17] is cancelled. Affected libraries are as follows:

Auburn
Windham
Pelham
Salem
Derry
Londonderry
Hudson
Nashua
Milford
Amherst
Merrimack
Bedford
Manchester

Thanks once again for your understanding.

Regards,
Jennifer M. Finch (she/her)
Supervisor, Reference & Information Services and State Data Coordinator
New Hampshire State Library

No SE van Wed 9/16

Today’s SE van route [Wednesday, Sept. 16] has been cancelled. The affected libraries are as follows:

Northwood
Center Strafford
Barrington
Rochester
Somersworth
Dover
Madbury
Lee
Durham
Portsmouth
New Castle
Rye
North Hampton

Thank you for your understanding,
Jennifer M. Finch (she/her)
Supervisor, Reference & Information Services and State Data Coordinator
New Hampshire State Library
 

2025 library statistics are LIVE!

The 2025 Public Library Survey statistics have been posted to the NHSL website! You can find them on this page (scroll down about halfway):

https://www.nhsl.dncr.nh.gov/librarians-library-staff/library-statistics

Please let me know if you have any questions. 

Sincerely,
Jennifer M. Finch (she/her)
Supervisor, Reference & Information Services and State Data Coordinator
New Hampshire State Library
N.H. Department of Natural & Cultural Resources
20 Park St.
Concord, NH 03301
Office: 603-271-2060
Ref Desk: 603-271-2144
Jennifer.M.Finch@dncr.nh.gov

 

Brief ILL outage Tue 9/15 10pm

The NHAIS ILL System will be offline briefly starting at 10 o'clock tonight (Tuesday, Sept. 15). Software will be updated but no user-facing functions will change.

No SE-C van Tue 9/15

Today’s SE-C ILL Van Route [Tuesday, Sept. 15] is cancelled. The affected libraries are as follows:

Deerfield
Nottingham
Epping
Newmarket
Stratham
Greenland
Hampton 
Hampton Falls
Seabrook
Kensington
East Kingston
Exeter

Thank you for your patience and understanding.

Regards,
Jennifer M. Finch (she/her)
Supervisor, Reference & Information Services and State Data Coordinator
New Hampshire State Library

Squeezed-together titles now unsqueezed

The issue with squeezed-together titles appearing in the "type-ahead" suggestions when entering search terms in the NHAIS ILL System last week has been fixed.

 

MARCit webinar Thu 9/17 10am

 

This summer NHAIS introduced a new source of free MARC records for catalogers. Details on how to find and download records in MARCit can be found in a July 1 NHAIS Notes post. This month we're offering a live webinar showing MARCit in action and allowing you to ask questions about this cataloging resource. Debbie Hensler from Auto-Graphics will be hosting the session on Thursday, Sept. 17, at 10 a.m. This session is free, but you will need to register to get the Zoom link.

SW Combination Route tomorrow (Fri 9/4)

Due to ongoing staffing shortages, today’s SW route and tomorrow’s SW-A route have been combined, modified, and shortened into one Friday route. 
 
The libraries on these routes who WILL RECEIVE deliveries tomorrow, Friday, September 4, are as follows:
 
New London  
Newport  
Washington  
Charlestown  
Keene  
Marlborough  
Dublin  
Mont Vernon  
Weare
 
We can’t add additional stops. Thank you for your understanding. 
 
Sincerely,
Jennifer M. Finch (she/her)
Reference Librarian and State Data Coordinator
New Hampshire State Library 

Squeezed-together titles

As you enter information into the search box of the NHAIS ILL System, suggestions appear below the box. You may select one of the suggestions to complete your entry. The suggestions are drawn from the indexes for the system's union catalog, the NHU-PAC. This week we're seeing words of titles getting squeezed together in those "type-ahead" suggestions..

The more you type, the more words get "smushed" together. Auto-Graphics is aware of this and looking into fixing it. It doesn't affect performance: choosing one of the squeezed-together titles will give the same results as if un-smushed.

Brief ILL outage Tue 9/1 10pm

The NHAIS ILL System will be offline briefly starting at 10 o'clock tonight (Tuesday, Sept. 1) for software updates. Tonight's changes affect only behind-the-scenes functions.

No SE-A van Tue 9/1

Today’s SE-A ILL van delivery route [Tuesday, Sept. 1] has been cancelled. The affected libraries are as follows:

Candia
Chester
Sandown
Danville
Hampstead
Atkinson
Plaistow
Newton
Kingston
Brentwood
Fremont
Raymond

Apologies for the inconvenience and thank you for understanding.

Best,
Jennifer M. Finch (she/her)
Supervisor, Reference & Information Services and State Data Coordinator
New Hampshire State Library

2025 Public Library Survey Data

Our state’s Public Library Survey data has been certified (hurray!). Now, I will create the Excel spreadsheets to post to the NHSL website for you all to enjoy. I’ll need some time to get that done, but I’m planning to have the worksheets finished and posted before September is over.

As a reminder, Library Statistics are available on this page on the NHSL’s website:
https://www.nhsl.dncr.nh.gov/librarians-library-staff/library-statistics
(scroll down the page about halfway).  

Jennifer M. Finch (she/her)
Supervisor, Reference & Information Services and State Data Coordinator
New Hampshire State Library 

No Thurs SW van 8/20, Combined Thurs SW & Fri SW-A Route 8/21

Due to ongoing staffing shortages, today’s SW route and tomorrow’s SW-A route have been combined, modified, and shortened into one Friday route. 
 
The libraries on these routes who WILL RECEIVE deliveries tomorrow, Friday, August 21, are as follows:
 
New London  
Newport  
Washington  
Charlestown  
Keene  
Marlborough  
Dublin  
Mont Vernon  
Weare
 
We can’t add additional stops.  Thank you for your understanding.
 
Sincerely,
Jennifer M. Finch (she/her)
Reference Librarian and State Data Coordinator
New Hampshire State Library
N.H. Department of Natural & Cultural Resources

Brief ILL outage Tue 8/18 10pm

The NHAIS ILL System will be offline briefly starting at 10 o'clock tonight (Tuesday, Aug. 18) to update software.

For requests marked for deletion, the Borrower Requests and Lender Requests lists will now show a trashcan icon next to the title.

This will allow staff to see at a glance from these pages if a request is marked for deletion without needing to open the full request record and look for a note that says "Request Number 110562 has been scheduled for deletion."

Requests marked for deletion will still need to wait for overnight processing in the system before they disappear. Actually, deleted requests are archived and invisible to users while still being counted in statistics reports.

No Thu SE-A van 8/6, combined Thu SW and Fri SW-A route 8/7

Today’s SE-A ILL delivery route [Thursday, Aug. 6] is cancelled.  The affected libraries are:

Nottingham
Stratham
Greenland
Hampton
Seabrook
Exeter
Brentwood
Fremont
Kingston
East Kingston
Atkinson
Hampstead

Due to ongoing staffing shortages, today’s SW route [Thursday, Aug. 6] and tomorrow’s SW-A route [Friday, Aug. 7] have been combined, modified, and shortened into one Friday route. 

The libraries on these routes who WILL RECEIVE deliveries tomorrow, Friday, August 7, are as follows:

New London  
Newport  
Washington  
Charlestown  
Keene  
Marlborough  
Dublin  
Mont Vernon  
Weare

We aren’t able to add additional stops.  Thank you for your understanding.

Sincerely,
Jennifer M. Finch (she/her)
Reference Librarian and State Data Coordinator
New Hampshire State Library

NHAIS ILL System issues Wed 8/5 update

Wednesday, Aug. 5, 9:40 a.m.: In the past hour, the NHAIS ILL System appears to be functioning normally with testing on Chrome, Firefox, and Edge. Auto-Graphics is still looking into what happened earlier this morning.

NHAIS ILL System issues Wed 8/5

Wednesday, Aug. 5, 7:55 a.m.: The NHAIS ILL System is not having a very good morning. Pages aren't loading properly. "Unable to perform search" and "Unable to load Full Record" messages are common and logging in may be impossible. The issues are being reported to Auto-Graphics.