September 26, 2016

Brief interruptions of NHU-PAC Tues. morning 9/27

The last Tuesday morning of the month is server maintenance time here at NHAIS Services.  Expect a couple of interruptions to the NHU-PAC on Tuesday, Sept. 27: the NHU-PAC will be offline for about 10 minutes starting at 7:35 a.m. while the ILL program will be interrupted for less than a minute at 9 a.m.

September 22, 2016

Van Delivery Overflow Bins

Often times, a van driver will need to drop off an "overflow" bin at a library while delivering materials on the van delivery route. If you receive an "overflow" bin on your delivery day, please make sure that you return it the next time the van stops at your library.   These bins belong to the State Library and often are in short supply due to the volume of materials being transported. Your cooperation in the speedy return of these bins would be appreciated by all of the van drivers.

September 21, 2016

Brief NHU-PAC searching interruption Thurs. 9/22 7:35am

There will be a brief interruption of NHU-PAC keyword searching starting at 7:35 a.m. on Thursday, Sept. 22.  This is to allow installation of updated keyword indexes.  Searching will be restored within 5 minutes.

Columbus Day - Van Delivery Service

The NH State Library is OPEN on Columbus Day, Monday, October 10, 2016, which means the Van Delivery System will be running.  If you are a Monday delivery and your library is closed for the day (and the driver doesn’t have a key/alarm code for delivery) please let us know by Thursday, October 6th, 2pm, by calling the Circulation Desk (271-2616).  

September 19, 2016

NHU-PAC ILL class October 4

NHU-PAC interlibrary loan training will be offered online on the morning of Tuesday, October 4.  See the "How to Register for Classes" section on the NHAIS Services training page for details and to sign up for classes.

Registrants will be sent login information on the day before the class.  We're using GoToMeeting for this.  You can check out the GoToMeeting FAQ page (especially the Attending a Meeting, Webinar or Class section) ahead of time to get an idea of how it works and whether your equipment meets the minimum standards.  You don't need a microphone--a text chat option will be used for questions or comments from participants.  You should be able to hear the instructor's audio through speakers/headphones/earphones attached to your computer but there's a dial-in option (regular long distance phone charges apply) if needed for audio.

If you have questions about NHU-PAC training or using the online registration system, contact the NHAIS Help Desk via e-mail or phone 271-2141.

September 12, 2016

Interlibrary loan with New Hampshire colleges

With schools back in session, NHU-PAC ILL users selecting lender strings will now see check boxes next to the names of numerous schools--check boxes that had disappeared during summer vacation, when school libraries weren't staffed to check for ILL requests.  Users may still see a lack of check boxes next to the names of several colleges.  While these colleges have holdings displayed in the NHU-PAC, they aren't using the NHU-PAC to receive ILL requests.  You can still request materials from these colleges through other channels--check out the NH Colleges and ILL page on the NHAIS Services website for specifics.

August 25, 2016

No NC van Thurs. 8/25

Due to illness, today’s North Country van route is cancelled. We apologize for the inconvenience. The following libraries will not receive delivery today:
White Mountains Regional High School
White Mountains Community College, Berlin

Donna Gilbreth
Supervisor, Reference and Information Services Section
New Hampshire State Library
20 Park Street
Concord, NH 03301

August 16, 2016

Van Delivery News - September 2016

The NH State Library will be CLOSED on Monday, September 5, 2016, in observance of Labor Day. There will be NO VAN DELIVERY on this date.

For a complete list of all of the holidays the State Library is closed, please visit (the van delivery instructions) and scroll down to "NO Van Service".

If for any other reason (e.g. bad weather) van service on a particular route(s) does not operate, libraries will be notified via an e-mail message and this blog. If your library does not receive van service on a particular day, please check your e-mail and this blog before calling the State Library.

Please remember to properly label each item which you are sending via the Van Delivery Service. This will help ensure these items make it to the correct destination in a timely manner.

If you need a refresher on how items should be marked for the van, please refer to the Van Delivery Service - Instructions,, and scroll down to number 3 of the guidelines, "Addressing material to be sent on the van".

To print a current van directory list arranged in alphabetical order by library, please use the PDF version which is available at

You will need Adobe Acrobat Reader to view and print this pdf file. If you do not have it installed on your machine, you may down load it for free from

Due to the ever increasing load of materials transported by the New Hampshire State Library van delivery system, our vans can reach maximum capacity before the end of a van route, especially following long weekends and holidays. Our drivers can decline to accept materials if they feel they cannot fit them safely on their van. We are also asking libraries to please be aware of volume during times when there is likely to be a problem. You should prioritize your materials to be picked up, in case some items must be left until the next van pick up. That will allow us to immediately transport the most important items as quickly as possible.

If you have any questions you may contact Donna Gilbreth at 271-2060 or Diana DeCota at 271-2206.

August 3, 2016

Brief NHU-PAC outage Thu. 8/4 7:35am

The NHU-PAC will be offline for about 10 minutes starting at 7:35 a.m. on Thursday, August 4, to allow implementation of some system updates.