May 27, 2016

Brief ILL interruption Tue 5/31 9am

Expect a brief (less than a minute) interruption of NHU-PAC's ILL program Tuesday morning, May 31, at 9 a.m.  The usual last-Tuesday-of-the-month server restart affecting the entire NHU-PAC will not happen this coming Tuesday because we were able to do the server maintenance normally done then earlier this week while addressing a problem with Z39.50 connections.

May 24, 2016

Brief NHU-PAC searching outage 3pm Tue 5/24

Tuesday, May 24: There will be brief interruption of keyword searching in the NHU-PAC starting at 3 o'clock this afternoon.  The outage will last between 2 and 5 minutes and is necessary to install updated keyword indexes.  During the outage, any keyword searches in the NHU-PAC will result in no hits.

Off to a good start

Tuesday, May 24, 8:30 a.m.: The NHU-PAC appears to be functioning correctly after a server restart this morning.  We continue to do a few things in the background, including rebuilding the keyword indexes.  That will lead to a service interruption lasting a couple of minutes later this afternoon when the new indexes are ready to be installed--watch for a notice about that.  Also watch for any problems and report details to NHAIS Services via e-mail or phone (271-2141).  Thanks.

May 23, 2016

Z39.50 up and down

Monday, May 23, 3:20 p.m.: It seems that Z39.50 searches sometimes work and sometimes don't this afternoon.  For a brief period around 2:30 p.m., no searches were working.  I'm still working with SirsiDynix and the state's IT folks to track down the source of the problem.  Expect the NHU-PAC to be offline for about 15 minutes starting around 7:35 tomorrow morning.

Z39.50 working again

Monday, May 23, 2:15 p.m. Nobody can tell me why but it appears that it is now possible to do Z39.50 searches of the NHU-PAC again.  If you find otherwise, please report details (time, Z39.50 client, error message) to NHAIS Services.

Z39.50 update

Monday, May 23, 12:10 p.m.: Further testing shows the NHU-PAC's Z39.50 server is doing what it's supposed to do but attempts to connect to it from anywhere outside the State of New Hampshire's network are failing.  This points to a firewall issue that we're now working with the state's IT folks to resolve.

NHU-PAC briefly offline Mon 5/23 11:15

Monday, May 23, 11:15 a.m.: The NHU-PAC needs to go offline briefly to address the Z39.50 problem.  Service should be restored within 5 minutes

NHU-PAC Z39.50 searching problems

Monday, May 23, 10:30 a.m.: Some catalogers report problems with Z39.50 searches of the NHU-PAC.  You may get a timeout or "can't connect" message.  We're looking into this.

May 9, 2016

Van Delivery News - Week of May 9th, 2016

The Capital District (CD) Van Delivery route will be run on Tuesday (5/10) of this week.  There will be a substitute driver on the Southwestern (SW) Route, Wednesday (5/11) and Thursday (5/12), which means delivery will probably be running later than usual those two days.