Tuesday, Sept. 30: The NHU-PAC will be offline for about 10 minutes this morning starting at 7:35. This is part of our last-Tuesday-of-the-month maintenance routine. Also expect a brief (less than a minute) interruption of ILL service around 9 a.m.
September 30, 2014
September 26, 2014
The State of New Hampshire will be making changes to its Internet structure Monday morning. We've been told to expect connectivity issues with state websites, including the NHU-PAC, between 3 and 5 a.m. on September 29. It's possible there may lingering issues later in the morning.
September 25, 2014
September 24, 2014
The quantity of NHAIS Help Desk queries, both by phone and by email, has also increased and we are making every effort to respond to these as quickly as we can. Responding to Help Desk queries takes priority for us over processing files.
Consequently, the turnaround times that were standard for us before are not currently possible.
Here is what you should expect at this point as far as processing times:
- Files of OCLC MARC records downloaded on the NHSL OCLC account and sent to us for loading will be replied to and added to NHU-PAC the day they are received or the next business day at the latest. This applies only to participants currently in the OCLC Direct Access Program.
- Files sent to us via email at email@example.com (and you should not be sending files to us at any other address) will be replied to as soon as possible and in the order we got them. On days when the incoming email volume is very high it may take a couple of days before all the messages are replied to.
If you have not heard back from us about a file within ONE WEEK. please follow up. This applies to files for loading holdings and for deleting them. Please do not resend files without checking with us.
- Requests for new records submitted through the MARC Record Request Form are harvested each day the NHSL is open and are processed the next business day. If a matching record can be found on OCLC it will be in the NHU-PAC with your holding on it within 2 days.
- Files of records sent for loading to NHU-PAC will be loaded in the order they are received. We are currently loading records that arrived 3 days ago. Once they are loaded if they are not clean matches to existing NHU-PAC records they will need to be checked and matched to a record manually. This process takes a full week assuming there are several hundred records to be checked (what we have been seeing). If the quantity of records to be checked manually increases it will take longer to get them all done. Typically some of the holdings (the perfect matches) will show in NHU-PAC as soon as the file is loaded, some will show after the manual check is completed, and some won't appear until we get additional info (a copy of the title page and verso) or complete original cataloging on the item.
If you do not see your holdings reflected in NHU-PAC within SIX WEEKS, and have not received a paper request from us for additional info on the titles in question, please follow up if you are concerned.
- Files of bib#s sent for deletion will be processed monthly, so you will not see these reflected in NHU-PAC until the end of the month they were received. If you sent them at the end of a calendar month they may not get done until the following month (staff availability changes exactly what day this processing gets done). If you do not see your holdings deletions reflected within TWO MONTHS please follow up.
September 23, 2014
To better reflect how holdings are now being maintained in the NHU-PAC we have updated our guidelines on Submitting Records to NHU-PAC. The links to this document in recent NHAIS Notes blog posts have been updated.
Here is what changed:
- We took out all the stuff about the old holdings maintenance system which no longer applies
- We streamlined what you need to include in your email message
- We added the record count to the file name structure you need to use. Many libraries have been doing this and it works well for us to keep track of the file through its processing.
- We increased the limit on how many records can be in an individual file to 500.
- With the new process of getting records into your local system via Z39.50 and then extracting a file periodically to send to NHAIS Services so your holdings can be added to NHU-PAC the need to send us files of records from individual vendors (Baker & Taylor, etc.) is eliminated. The guidelines reflect this change.
September 18, 2014
September 16, 2014
Since we announced the procedure for submitting holdings deletions to NHAIS last week we have received more than 50 files from libraries and completed the first batch of deletions (673 items).
We also heard from a couple of libraries who suggested alternative ways of doing this. We had considered all the alternatives suggested and determined that they wouldn't work before we announced the process we came up with. (More on that in a recent FAQ post.)
The third group of libraries we heard from were ones who were having trouble figuring out how to create the spreadsheet. To help those libraries we have created a video that walks you through the process. This is the first of what I hope will be a series of how-to videos for NHAIS which will be posted on the NHAIS YouTube channel as we create them. If you have a topic you would like to see covered in a future video please email me your suggestion.
The video shows how to create the spreadsheet using Microsoft Excel 2010, other versions of Excel are going to work almost identically. You may certainly use whatever spreadsheet program you prefer, we received files created using several different ones and they all worked fine. If you don't have a spreadsheet program there is a free open-source program available from Open Office called Calc that you might want to check out.The things you will need to do to create the spreadsheet will be the same regardless of the software you use, what will vary is how you complete the steps.
September 12, 2014
FAQ: Why can't I just email a list from the NHU-PAC of titles from which our holding should be deleted?
When you email a list of titles from the NHU-PAC you are sending copies of the public catalog display record to whomever you direct the email to. There is no way to modify NHU-PAC records from the NHU-PAC interface visible on the web. So, sending an email copy of the public catalog display is as useful for holdings deletions, or for holdings additions, as mailing us a piece of paper where you wrote down the titles.
Our holdings deletion process involves importing lists of bib numbers into a script that can be run against the database and the holding on that record number with a specific hsa code in the location field is deleted. We do not have the staff here, nor have we ever, to search individual records and make deletions for each library which is the only way a public OPAC list could be processed for holdings deletions.
For at least the past 15 years, and probably a lot longer than that, NHAIS members have been entirely responsible for deleting holdings from the NHU-PAC when they discard materials. NHAIS Services staff will now be taking on part of the work of doing this, but NHAIS member libraries will have to continue to do their part to keep the holdings in the NHU-PAC up to date.
September 10, 2014