October 20, 2014

Annual Van Delivery Survey




Hi folks,
Just a heads up that I will be sending out the van survey form soon to all libraries using our van service, with the survey to take place the week of November 3-7, 2014. Please complete your form that week and return it to me soon after. If you have any questions, feel free to contact me.

Donna Gilbreth
Supervisor, Reference and Information Services Section
New Hampshire State Library
20 Park Street
Concord, NH 03301
603-271-2060

October 13, 2014

Brief NHU-PAC searching outage Tue 10/14 7:35am

There will be a brief (less than 5 minutes) interruption of NHU-PAC searching starting around 7:35 a.m. on Tuesday, October 14.  This is to allow installation of an updated keyword index.  The NHU-PAC will remain online but during the outage keyword searches will yield no matches.

October 9, 2014

ILL time-outs

Thursday, Oct. 9:  There have been a handful of reports of waiting and waiting and waiting on some screens when trying to create NHU-PAC ILL requests in the past day.  SirsiDynix is looking into this.  If you're not sure whether your request was submitted, use Request Inquiry to check.  If the request status is Temporary, the request didn't go through.  You'll have to create a new request for the same item.

October 8, 2014

Online workshops on adding NHU-PAC holdings

It's been mighty busy at the NHAIS Help Desk since new procedures were introduced for adding and deleting NHU-PAC holdings and downloading NHU-PAC records.  I've walked a number of folks through the procedures on an individual basis but know there are still more needing some help.  To address this issue, I'll be offering several online drop-in workshops (no registration required) starting this week.  Participants will be able to ask questions after viewing a demonstration of selected procedures.

I don't intend to cover deleting NHU-PAC holdings as there's already a fine YouTube video that deals with that.  The first workshops will be chiefly of interest to those without an automated catalog.  In later workshops I hope to offer demonstrations of how to export records from specific ILS's--with help from those who've already mastered the steps.  But which specific ILS's need demos?  If you're interested in online training about exporting records from a specific automation system, please send an e-mail to me with a mention of your ILS and I'll see what I can do.

To participate in the online demos, you'll need to be able to use GoToMeeting and be able to hear audio (via speakers or headphones) from your computer.  You don't need a microphone--participants will be able to submit questions through their keyboards.

Currently I have three sessions scheduled and plan to announce more as needed:
Thursday, Oct. 9, 2 p.m.
Friday, Oct. 10, 10 a.m.
Wednesday, Oct. 15, 10 a.m.

These sessions are intended for libraries that have no automation system.  Each will cover using MarcEdit tools to find matching records in the NHU-PAC, add local call numbers (optional), and send those records to NHAIS Services so holdings can be added to the NHU-PAC.  The demo part of it will take 10 or 15 minutes but I'm budgeting an hour per session to take of everyone's questions.

To attend, go to the NHU-PAC at least 5 minutes before the start time, click on the HELP! tab, click on the Help Desk Drop In subtab, and follow prompts to launch Citrix GoToMeeting.  There's a limit of 30 simultaneous connections so if there's a big turnout for one workshop and you can't get in just watch for an announcement about future sessions.

October 7, 2014

Notes on Deletions Files

If you sent a file for deletions during September you should hold onto your backup copy a bit longer. I have heard from several libraries wanting to know if the deletions for September are complete and the files can be discarded.

We received 150+ files of record numbers for deletion in September. The files that were correctly formatted and processed without issues were done on October 1st. There were 60 files that didn't process correctly and I am working my way through those to determine what the problem is and how it can be resolved.

So far I have found several patterns:

  • Files that do not have the cells formatted as "numbers, 0 decimal places) generate processing errors.
  • Fles that include bib#s that the library sending the file doesn't actually have a holding on (there were a LOT of these) weren't processed because the final "X items will be deleted" message I get in processing doesn't match the file and I stopped them to find out why. 
  • There were also some that had more than I expected, but those were because the libary had multiple holdings on the same bib#.  Those could be verified at this end and the holdings were deleted. Note that if you include a bib# in your deletions list all your holdings on that record will be deleted. If you are just wanting the duplicate to go away you shouldn't worry about it as we run a de-duping script periodically to clean these up anyway.
Once I have resolved all the issues with the September files I will announce (here on the NHAIS Blog) that they are done. Until then, keep your backup copies of what you sent in September.

It did become clear in working on the September deletions that if each library (after we run their 20-record test file)  sent us a single spreadsheet with all their deletions in it (up to 999 per file) it would save us a lot of work over processing multiple small files. 

Columbus Day - Van Delivery Service



The NH State Library is OPEN on Columbus Day, Monday, October 13, 2014, which means the Van Delivery System will be running.  If you are a Monday delivery and your library is closed for the day (and the driver doesn’t have a key/alarm code for delivery) please let us know as soon as possible by calling the Circulation Desk (271-2616) or emailing Diana DeCota (diana.decota@dcr.nh.gov) or Donna Gilbreth (donna.gilbreth@dcr.nh.gov).  Thank you.


 

September 30, 2014

Brief NHU-PAC outage Tue 9/30 7:35am

Tuesday, Sept. 30: The NHU-PAC will be offline for about 10 minutes this morning starting at 7:35.  This is part of our last-Tuesday-of-the-month maintenance routine.  Also expect a brief (less than a minute) interruption of ILL service around 9 a.m.

September 26, 2014

NHU-PAC outage early Mon. 9/29

The State of New Hampshire will be making changes to its Internet structure Monday morning.  We've been told to expect connectivity issues with state websites, including the NHU-PAC, between 3 and 5 a.m. on September 29.  It's possible there may lingering issues later in the morning.

September 25, 2014

No NC van Fri 9/26



The North Country van route is cancelled for Friday, September 26, 2014.  We are sorry for the inconvenience.  The following libraries will be affected that day:

                Lincoln
                North Woodstock
                Thornton
                Center Sandwich
                Tamworth
                Chocorua
                Conway
                North Conway
                Bethlehem
                Littleton

Ruby Matott
NHSL/Circulation