June 30, 2016

Brief NHU-PAC outage Thurs.6/30 2:25pm

Thursday, June 30: There will be a brief interruption of NHU-PAC service starting at 2:25 this afternoon to address some performance issues.  The NHU-PAC should be back online by 2:35.

June 28, 2016

Listserv Problem Update (6/28/16, 11:41am)

NH Dept. of Information Technology has looked into the listserv problem and this is what they reported back to us a few minutes ago:

“It appears that a change was made to the state’s mail server and it created this problem, and perhaps others.  We are in hopes to have this problem fixed by the end of the week.”

There is no need to continue forwarding the server rejection messages to the NHAIS helpdesk.

NHAIS Listserv Issues

We seem to be having issues with both the NHAIS-L and NHAIS-ILL listservs. We have notified the state's IT department about this and as soon as we get more information from them, we will send out an update. Until then, please forward your emails with error messages to us at the NHAIS help desk (nhu-pac@dcr.nh.gov).

June 21, 2016

Brief NHU-PAC searching outage Wed 6/22 7:35am

There will be a brief interruption of NHU-PAC keyword searching on Wednesday, June 22, starting at 7:35 a.m.  Searching service should be restored by 7:40 a.m.  This outage is to allow installation of rebuilt keyword indexes.

June 20, 2016

Van Delivery News - July 2016

The N.H. State Library will be CLOSED on Monday, July 4, 2016 to observe Independence Day.  There will be NO VAN DELIVERY on that date.

For a complete list of all of the holidays the State Library is closed, please visit http://www.nh.gov/nhsl/services/librarians/van_delivery/instructions.html (the van delivery instructions) and scroll down to "NO Van Service".

If for any other reason (e.g. bad weather) van service on a particular route(s) does not operate, libraries will be notified via an e-mail message and this blog. If your library does not receive van service on a particular day, please check your e-mail and this blog before calling the State Library.

Please remember to properly label each item which you are sending via the Van Delivery Service. This will help ensure these items make it to the correct destination in a timely manner.

If you need a refresher on how items should be marked for the van, please refer to the Van Delivery Service - Instructions, http://www.nh.gov/nhsl/services/librarians/van_delivery/instructions.html, and scroll down to number 3 of the guidelines, "Addressing material to be sent on the van".

To print a current van directory list arranged in alphabetical order by library, please use the PDF version which is available at http://www.nh.gov/nhsl/services/librarians/van_delivery/documents/vandirectory.pdf
You will need Adobe Acrobat Reader to view and print this pdf file. If you do not have it installed on your machine, you may down load it for free from http://www.adobe.co.uk/products/acrobat/readstep2.html

Due to the ever increasing load of materials transported by the New Hampshire State Library van delivery system, our vans can reach maximum capacity before the end of a van route, especially following long weekends and holidays. Our drivers can decline to accept materials if they feel they cannot fit them safely on their van. We are also asking libraries to please be aware of volume during times when there is likely to be a problem. You should prioritize your materials to be picked up, in case some items must be left until the next van pick up. That will allow us to immediately transport the most important items as quickly as possible.

If you have any questions you may contact Donna Gilbreth at 271-2060 or Diana DeCota at 271-2206.

Thank you for your cooperation in this matter.

June 8, 2016

New Library Directory & Your Library

Hi Everyone,

Short Take-away:
·         Your library will not be listed in the new library directory if you do not add the information electronically.
·         The information you added previously can be updated to include more people!

The Whole Story:

The current NH library directory will be replaced in the near future with a different kind of directory. The new directory will depend completely on electronic self-reporting. Each month a copy of the data will be made available on an editable Google sheet for editing. If you have edits or would like to include additional information at this time, please use the editable Google Sheet.

If your library is not listed in the directory, please take a moment and complete a new entry with this Google Form. (Do NOT use the editable Google Sheet to add a new library.)

Release Notes: Please read!

·         I’ve received requests to add information for
o   Assistant Director
o   Reference Librarian
o   Changing the Youth Librarian to Children’s and Teen Librarians
§  All “Youth Librarian” data was renamed “Children’s Librarian”
§  Please make whatever necessary changes on the editable Google Sheet.
·         Please add http:// to the library website when adding a new library.
·         Please enter the phone and fax number as 603-123-4567 x 999
·         Only select “No ILL Delivery” if you do not receive any ILL materials – even at another location.
·         The ZIP code loses its preceding zero on the spreadsheet, but don’t worry, I can restore it.
·         Please only add one person to each field. The directory cannot handle two email addresses in one field.
·         If you must add additional information, let’s try a “Notes” field. I cannot promise that I can make it work, but I will try.

Here is the Beta version of the new directory:

There are not enough libraries listed here yet to replace the current (outdated) library directory. Please check your library’s status and add a new entry, if necessary.

Thank you for your help with this!

Bobbi Slossar
Technology Resources Librarian
New Hampshire State Library
20 Park Street
Concord, NH

June 6, 2016

ILL training June 23

NHU-PAC interlibrary loan training will be offered online on the morning of Thursday, June 23.  See the "How to Register for Classes" section on the NHAIS Services training page for details and to sign up for classes.

Registrants will be sent login information on the day before the class.  We're using GoToMeeting for this.  You can check out the GoToMeeting FAQ page (especially the Attending a Meeting, Webinar or Class part) ahead of time to get an idea of how it works and whether your equipment meets the minimum standards.  You don't need a microphone--a text chat option will be used for questions or comments from participants.  You should be able to hear the instructor's audio through speakers/headphones/earphones attached to your computer but there's a dial-in option (regular long distance phone charges apply) if needed for audio.

If you have questions about NHU-PAC training or using the online registration system, contact the NHAIS Help Desk via e-mail or phone 271-2141.

June 1, 2016

Van Delivery News - North Country Route, Wednesday, June 8, 2016

The North Country Van Delivery route for Wednesday, June 8th, is going to run on Monday, June 6th, due to not having a sub driver for that day.  The affected libraries are:

North Haverhill
Lisbon Regional High School

Thank you for your cooperation.

May 31, 2016

CD van route Thursday this week

The Capital District van route will run on Thursday this week, instead of the usual Wednesday due to scheduling issues. Below is a list of the affected libraries:

Book Bag Storage
NH Hospital
Talking Books Division, NH State Library
NH Law Library
NHTI, Concord's Community College
NH Hospital

Donna Gilbreth
Supervisor, Reference and Information Services Section
New Hampshire State Library
20 Park Street
Concord, NH 03301