November 6, 2007

ILL issues cont'd

Tuesday, Nov. 6, 10:25 a.m.: Some users report this morning that they get multiple columns when they try to launch an ILL search and are unable to proceed further. Others report they can do all the steps up to submitting the request but then get the Reorder Lender String screen. These variations apparently depend upon your computer's configurations. If you're able to search in the ILL program, follow the steps in the previous post to specify your lender string and see if you're able to submit the request. The issues with our ILL program have been reported to SirsiDynix.