July 31, 2007

New COO at SirsiDynix

Dear SirsiDynix Customer,

Tomorrow, SirsiDynix will issue a press release, the contents of which we want to share with customers prior to a general announcement. The news is that SirsiDynix has hired a new chief operating officer (COO) named Matthew J. Hawkins. Matt will be working primarily out of our office in Provo, Utah, and will have responsibility for the Client Care, Implementation, and Consulting & Education organizations. Matt’s direct reports will be Terry Jarnagin and Mike Casale.

Matt brings varied experience from a range of high-level operational roles, including most recently the role of vice president and general manager of Henry Schein Practice Solutions, a Utah-based provider of healthcare software, equipment, and value-added services. Prior to joining Henry Schein, Matt served as a strategy consultant for McKinsey & Co. in Dallas; as a project manager for Tenfold Corp., a software firm in Salt Lake City; and as a financial analyst for Electronic Data Systems in Chicago, Dallas, and Tokyo. He holds an MBA from Harvard Business School and a bachelor’s degree from Brigham Young University.

With his extensive experience in managing software, technology, and business operations, I’m confident Matt will be an important asset for Terry, Mike, and our entire Operations organization as we work to deliver products and services that make a difference for your institutions, staff members, and users.

So look for the press release on our Web site about Matt’s appointment later today or tomorrow. Please let me know if you have questions or comments.

Regards,

Gary Rautenstrauch

SirsiDynix CEO