February 16, 2021

Search slowdown update

Tuesday, Feb. 16, 12:20 p.m.: The NHAIS ILL System search situation has improved since the SQL service was restarted mid-morning. What you'll find now is the behavior observed since last Thursday night's SHAREit program update: union catalog (NHU-PAC) results display quickly after a search is launched and nothing is automatically added to those results. You can see the countdown of resources (Z-targets) and when it's done, which generally takes 20 to 30 seconds, you can click the Add to Results button to see more search results. Expect to see more changes down the road as Auto-Graphics continues to work on speeding up the display of search results.

Remember that you can launch a request from what you see even while the system continues "searching ## resources." The lender list is built after you submit the request when the system conducts a separate, behind-the-scenes search for library holdings that match the bibliographic details in the record you chose to create your request. However, if you're using the Multi Copy option, it's important that after you've clicked the Multi Copy button you wait for all targets to be searched because--for multi-copy requests only--the lender list is created before you submit the request.


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