Fix for ILL non-returnable request form

The NHAIS ILL System will be offline briefly tonight (Tuesday, Oct. 8) starting at 10 o'clock. Program updates being installed tonight include a fix for non-returnable request forms. Lately, these forms have not shown the Article Title, Article Author, Article Date, or Article Information (Volume, Issue, Pages) fields. That prevented users from filling that important information in when placing a request. This has been corrected.

If you'd like to know more about placing requests for non-returnables (typically for copies of journal articles), there's an 18-minute video available on the subject. So far this year, only 20 non-returnable requests have been created in our ILL system while there have been 140,000 returnable requests.

Also part of tonight's update is a change of location for lender list information. Up to now, you could see your Preferred Lender List and System Wide list at Staff Dashboard > ILL Admin > Participant Record. With tonight's changes, those lists will be visible at Staff Dashboard > ILL Admin > Configuration > Configure Lender Lists. You still won't be able to edit the lists. If you'd like to know more about how your Preferred Lender List is organized, see this post from 2019. If you'd like to know more about all those other things you see in your Participant Record, check out this post from 2022.

If you still have questions, contact the NHAIS Help Desk via e-mail or phone 603-271-2141.