October 29, 2024

ILL fixes and enhancements Tue 10/29 10pm

The NHAIS ILL System will be offline briefly tonight (Tuesday, Oct. 29) at 10 o'clock to install program updates.

-Requests where no lenders were found during the lender list build process will once again go to Unfilled status. In recent months, they've been moving to Awaiting Approval, which caused confusion and limited workflow options for requests. Requests with empty lender lists will now receive a borrower’s error and a red exclamation mark will be seen in the status list. The request will also receive a history note that reads “No lenders were found. Please review the request for potential errors.”

-The language used during the lender searching process for multi-copy requests is being modified. It used to say something like "28 out of 144 targets have responded to this request" but in recent months it's been saying "28 out of 459 [or sometimes 905] lenders have responded to this request." Now it'll simply state it’s searching for lenders. The number of lenders found and added to the lender list will still show.

"You can stop this process at any time" is being changed to "You can stop this process once sufficient lenders are found" but it's still strongly advised that you wait for the process to finish checking all catalogs in order to increase your chances of getting the copies you want.

-A new beta report called Lender Response Requests will provide the number of requests filled as the lender within a selected date range. The report includes a table listing the borrowing libraries that created the filled requests and the total number of requests filled. It also includes a pie chart and table that break down requests by in-system, ISSI, and non-SHAREit libraries, a breakdown that is irrelevant in our configuration of SHAREit.

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