November 13, 2024

Approved - Send vs. Rebuild Lender List

From the NHAIS Help Desk mailbox:

When an item goes to Retry what is the difference between just choosing from the drop down Approve-send, and rebuilding the lender list?

Approved – Send will use the same lender list that was originally created for the request except that locations that gave a hard no (reason/condition [Unfilled]) are omitted. Note that Will Not Supply without any reason/condition specified is a hard no.

Rebuild Lender List creates a new lender list afresh. Among other things, that means any libraries that previously didn’t have a holding but now do would be added to the list, any locations that no longer have a copy would be omitted, and even libraries previously giving a hard no will be added to the lender list for another try.

As always, please don't use Rebuild Lender List for multi-copy requests.

 

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