April 8, 2025

ILL issues Tue 4/8

The NHAIS Help Desk has heard from a couple of libraries experiencing problems with the NHAIS ILL System this morning (Tuesday, Apr. 8). They report blank screens or missing buttons. Both issues were transient--trying again later (with or without logging out and logging back in) was successful. These issues have been reported to Auto-Graphics.

Regarding the "Welcome to Soutron Global" message you may see immediately after logging in, we're told that should go away soon. If you see the message, just click "Ok" to get to work in the ILL program.

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