Changes coming to Request Manager

If all goes according to plan, you'll see a new Request Manager layout when you log into the NHAIS ILL System on April 1. It's not an April Fool's joke, it's something that's been in the works for a long time. Normally, we tell you about program updates the day they're installed. With this update, we're offering a little early glimpse.

This is how things looked in development a couple of months ago. What shows up at the start of next month may appear a little different.

"Items awaiting trading partner response" will be renamed "Awaiting Lender [or Borrower] Action" and completed requests will be moved to their own grouping. You can choose whether you want to see all statuses on the Request Manager screen (as is the case now) or just see active statuses (as seen above)--or even just statuses where there are requests with notes that haven't been looked at. Those display options are sticky from session to session.

Other new features: the Request Manager screen will auto-refresh every 30 seconds and you'll see a red dot where there are unreviewed notes. The latter feature joins other recent efforts to increase the likelihood that notes attached to requests are seen by the appropriate parties. Also new: you'll have the option to make Request Manager the default opening page when you sign in.

The functionality of status lists (which you see after clicking on an active status) remains unchanged.