Temporary ILL process

As David's update earlier today indicated the access problem with the ILL system is ongoing. It is part of a larger complex problem on the state network and may take some time to be resolved.

For those of you looking for alternate means of processing ILL requests while the system is unavailable I would suggest using the same routine you used in January when we had a long-term outage. The notes on our suggestions for that are in the post "My 2 Cents"

The contact lists referred to in that posting are on the NHAIS Services ILL Resources page. They have not been updated since January, so they may need some corrections at this point.

Please look at the list of ILL contacts and send any needed corrections to your library's email or phone contact for ILL to nhu-pac@dcr.nh.gov.

BE SURE TO INCLUDE YOUR HSA CODE IN THE EMAIL WITH THE CORRECTION.

We will make the corrections you send us to the list (and to the one by town) and post a new version at the end of the day today (4pm). Update frequency after that will depend on the volume of changes sent to us.