System Enhancements Rescheduled

The release Auto-Graphics had planned for tonight (Monday, 8/30/21) is rescheduled for tomorrow night – August 31, 2021 – at 10:00pm eastern. This will allow A-G additional time for testing.

 Full details on this release are in David's post from earlier today.

Display changes, another "undo" and more ILL enhancements Mon 8/30

Several enhancements are coming to the NHAIS ILL System tonight (Monday, Aug. 30). The system will be unavailable for up to 15 minutes starting at 10 o'clock to install program updates.

When viewing a full record (detail screen), scrolling made the page navigation buttons at the top (Go Back, Details, Where to Find It, and MARC Display) unavailable and staff users with a long list of functions on the left often had to scroll to the bottom of the record to see the full list. Improvements have been made to the full record display to address these issues.

On full size screens (desktop or laptop):
When you start to scroll a new “sticky” banner will display along the top of the record that includes the back arrow, Title/Author, and page navigation chips:

Scrolling a bit more will adjust the left sidebar so that all of the actions are available without needing to scroll to the bottom of the record:

On mobile screens:
The sticky banner will display when scrolling through a full record. The arrow in the lower right provides access to page navigation:

When continuing to scroll, click the three dots in the banner to open the list of actions:

Another enhancement being installed tonight continues the expansion of "undo" options with the addition of an Undo Lost function for the borrower (the same function for lenders was introduced earlier this month).

If the borrower has marked a request as Lost in error, they will now have the ability to use Undo Lost.
-The Lost status is in the borrower’s “Items awaiting trading partner response” list.
-The action will revert the request to its previous status.
-The request history information will include a status change of Undo Lost.
-This option is only available to the borrower who marked the request as Lost; the borrower cannot use Undo Lost for requests marked Lost by the lender.
-Undo Lost counts will be included as a new column in the Activity and Request Reports for Borrowing Activity and Lending Activity, immediately following the Lost count.
-NOTE: The borrower ability to apply Undo Lost will be effective for requests marked Lost after tonight's program update. Requests that were marked Lost prior to this release will not be able to be marked Undo Lost.

 

General reminders for “undo” options:
-The “undo” status options will be available for 7 calendar days after the initial status change of the request. If more than 7 days have passed, or if the status has changed, the “undo” option will no longer be available for that request.
-The exception to the above is Undo Shipped which is available until overnight processing on the day the request status was changed to Shipped.
-The "undo” status options are available from the status request list for individual or batch updating and from the Borrower’s or Lender’s Full Request Record Display (dependent on the role performing the undo action).

Another change coming to the ILL program involves matching of bibliographic records in the lender list build process, which has been adjusted so that if leader position 06 contains an “a” (language material) or “t” (manuscript language material) the program will no longer validate based on the 007. For items designated as language material, the validation will proceed to the 008 position 23 for a match. Checking the 007 for language material was causing the lender list build process to miss some potential lenders because relatively few MARC records for books currently include the field.

Tonight's updates also include a bug fix: guest users (anyone not logged in to the NHAIS ILL System) were seeing the Request This Item button on the list view (although they'd be stopped from creating a request by a login prompt if they clicked Request This Item). This has been corrected.

Slow searching fixed

Thursday, Aug. 26, 9:45 a.m.: The slow delivery of search results in the NHAIS ILL System earlier this morning has been fixed.

Slow searching

Thursday, Aug. 26, 9 a.m.: Search results are taking longer than usual to display in the NHAIS ILL System this morning. Auto-Graphics is looking into the issue.

LR van changes this week

We have a few staff out on Friday, August 27.  As a result, Friday’s normal Lakes Region ILL van will run tomorrow instead (that is, Thursday Aug. 26.)

The route will also be shortened, with only the following locations receiving a van stop, since they only receive one delivery per week:

New Hampshire State Prison
Hill 
Bristol
Center Harbor
Sanbornton

Next week we will be back to normal service for all routes.

Charles Shipman
Supervisor, Reference Section
New Hampshire State Library

Annual Report FY2022 Programming Questions

As I’ve informed you before, there are major changes coming to the programming section of the annual report in FY2022 (that’s FY2022, not FY2021).  They’ve finally decided how they’re going to collect this new information and I have included the new questions below.  If you counted those all up and you got 34, you are correct.  There will be 34 programming questions on the annual report in FY2022.  I’m sorry.  This is where I would like to take the opportunity to remind people that this was not my idea.  I would also like to apologize for the delay on getting this out, since I know some libraries are currently two months into FY2022.  The numbers in parenthesis after the program and attendance questions are the age range for which that group of programs is intended.  There is also a ‘general-interest’ category.

     Here’s some relevant definitions:

Program - A program is any planned event directed or overseen by a staff member which introduces the group attending to any of the broad range of library services or activities or which directly provides information to participants. Programs may cover use of the library, library services, or library tours. Programs may also provide cultural, recreational, or educational information, often designed to meet a specific social need. Examples of these types of programs include film showings, lectures, story hours, literacy, English as a second language, citizenship classes, and book discussions.  If programs are offered as a series, count each program session in the series.  For example, a film series offered once a week for eight weeks would be counted as eight programs.  Each program session should only be counted once, regardless of the number of formats in which it is presented (live or synchronous virtual).

Onsite – Taking place on library grounds.  This includes programs that take place on the lawn of the library.

Offsite – Taking place anywhere other than library grounds.  Examples of offsite programs are a book group that takes place at a local bar or movie screenings that take place in a park.  This is different than outreach.  If you have a booth at the local farmer’s market where people can sign up for library cards, that is outreach, not a program.

Synchronous Virtual Program – This is a program that is streamed live to a virtual audience, meaning that the virtual audience can watch and participate in the program in real time.

General Interest – This is for programs that are not intended for a specific age range.  When it comes to choosing an age range for a particular program, just use your best judgement.

Prerecorded Library-Created Content – This is a recording, or presentation, created by a member of the library staff and posted online without participants having the ability to view the presentation as it is being recorded.  These are treated differently than programs, although a recording of a program that is then posted online asynchronously would count as prerecorded library-created content.

View of Prerecorded Library-Created Content –The count of views of prerecorded library-created content for a period of seven (7) days after the presentation was posted, even if that period extends beyond the survey reporting period (or fiscal year). For presentations made available via Facebook, count unique 1-minute views of each video. For those made available via other platforms, count unique views of each video.

Note: I know that some of these will overlap.  For example, you may have a live program, with a live audience, that you simultaneously stream to a synchronous audience, and then post online somewhere later.  You would only count this as one program session (as a live in-person program for the intended audience range), not as both a live in-person program and a synchronous virtual program.  You would then count and record the attendance separately for the in-person attendees and the synchronous virtual attendees and enter them into their respective categories.  Then the posted video would get counted as one presentation of prerecorded library-created content, with it’s 7-day view count recorded in it’s respective category.

Self-directed Activities – These are informal activities that do not necessarily occur at a specific date and/or time and do not require the supervision or direction of a staff member. Examples of such activities include, but are not limited to: story-walks; take-and-make kits; drop-in activities; maker space stations; self-guided learning activities; informal, patron-led groups or clubs; etc.

Participation for Self-Directed Activities – If you keep track of how many kids take a take-and-make kit or how many patrons engage with a maker space station, etc., this is where you would put that number.  If you do not track this number, since the activities are, by nature, not directed by a staff member, it is OK to put ‘Unavailable.’

Again, I know that this is a lot to take in.  This is why there will not be too many changes to the annual report for FY2021.  One other thing that you should be aware of is that IMLS has recently decided that, if your meeting room is not open to the public, that counts as limited occupancy.  Any weeks where the rest of the library was open but the meeting room was not open to the public would go under Number of Weeks an Outlet Had Limited Occupancy Due to COVID-19.  If you have any questions about any of this, and I’m sure people will, please don’t hesitate to ask.  I’ll try to help with this transition as best I can.

 

Tim Rohe
Reference Librarian/State Data Coordinator
New Hampshire State Library
603-271-2060
603-271-2144 (Reference Desk)
Timothy.M.Rohe@dncr.nh.gov (new!)

 

Live in-person onsite programs (0-5):

Live in-person offsite programs (0-5):

Synchronous virtual programs (0-5):

Attendance at live in-person onsite programs (0-5):

Attendance at live in-person offsite programs (0-5):

Attendance at synchronous virtual programs (0-5):

Live in-person onsite programs (6-11):

Live in-person offsite programs (6-11):

Synchronous virtual programs (6-11):

Attendance at live in-person onsite programs (6-11):

Attendance at live in-person offsite programs (6-11):

Attendance at synchronous virtual programs (6-11):

Live in-person onsite programs (12-18):

Live in-person offsite programs (12-18):

Synchronous virtual programs (12-18):

Attendance at live in-person onsite programs (12-18):

Attendance at live in-person offsite programs (12-18):

Attendance at synchronous virtual programs (12-18):

Live in-person onsite programs (19+):

Live in-person offsite programs (19+):

Synchronous virtual programs (19+):

Attendance at live in-person onsite programs (19+):

Attendance at live in-person offsite programs (19+):

Attendance at synchronous virtual programs (19+):

Live in-person onsite programs (General Interest):

Live in-person offsite programs (General Interest):

Synchronous virtual programs (General Interest):

Attendance at live in-person onsite programs (General Interest):

Attendance at live in-person offsite programs (General Interest):

Attendance at synchronous virtual programs (General Interest):

Prerecorded library-created content:

Views of prerecorded library-created content:

Self-directed activities:

Participation for self-directed activities:

Faster search results

You might not notice it when doing a focused search but when doing a general search of all catalogs, the NHAIS ILL System now completes its searching faster (network conditions permitting). Searches that had regularly been taking 40 or sometimes 60 seconds to complete are now usually finished in 15 to 20 seconds. This marks a return to how searching functioned prior to some changes that were made in the ILL program late last year.

As you watch the number of search resources count down (upper right of screen), you may notice the numbers jump much faster than they did between last December and last month. Instead of seeing the count change one Z-target at a time (98, 97, 96, 95...) you should see it skip along as it processes more results simultaneously.

Remember that for searches with a large results set you need to click the Add to Results button to see what was found after the initial screen of results. After you've clicked Add to Results, the "Additional results are now included" message that follows will disappear on its own after a few seconds or you can click OK to make it go away now.

Do you really need to wait for those extra search results to show up? It depends. For an obscure title or author or to see everything on a particular subject, you would do well to wait to see those additional results. If you see the very thing you're looking for on that initial screen of search results, though, you can create a request from that record even if there are few or no holdings attached to it. Once your request is submitted, SHAREit does a behind-the-scenes search to determine which libraries will be on the lender list.

Multi-copy requests are different in that the lender list is built before you submit the request but you can still create the multi-copy request from a record found on the initial screen of search results as long as you wait for the "Multi-Copy lender list build is complete" message before submitting the request.

No SW van Thu 8/19

The SW van route is cancelled today (Thursday 8/19) but we will deliver to libraries with Thursday only deliveries. Those libraries are: Canaan, Enfield, Etna, Grafton & Springfield.

Our apologies for the inconvenience.

~*~*~*~*~*~*~*~*~*~*~*~*~*~

Rebecca Stockbridge
Reference Librarian
New Hampshire State Library

CD van postponed to Thu 8/19

The Capital Route will not go out today, Wednesday, Aug. 18. Instead, it will go out Thursday, Aug. 19.  Apologies for the inconvenience.

Tim Rohe
Reference Librarian/State Data Coordinator
New Hampshire State Library