ILL fixes and enhancements Thu 12/19

The NHAIS ILL System will be offline briefly starting at 10 o'clock tonight (Thursday, Dec. 19). Fixes and enhancements will be installed.

-The Request Records and Lender Response Records reports at Staff Dashboard > Statistics > Activity and Request Reports would time out when a large amount of data was included in the reports. To resolve this issue, the output is being changed from “Excel Only” to “CSV Only.” The two reports can be run at the same time but will be downloaded in two separate CSV files that will open in Excel or other spreadsheet programs.

-Redundant policy links at the bottom of the Participant Record will be removed. The policy links at the top of the Participant Record remain always available as they are frozen when scrolling.

-For libraries that allow patron-initiated ILL requesting and use SIP2 for patron authentication, the Patron Lookup function required staff to enter the patron’s PIN. With tonight's program update, SHAREit will not require the patron’s PIN if the ILS supports lookup without it. The ILS Lookup will still display the “PIN” field to accommodate systems that require it. If staff enter a barcode and not a PIN the patron record will be returned if the ILS does not require a PIN--but if the ILS requires a PIN, staff will see an error message and will need to enter the patron’s PIN. Libraries may need to check with their ILS vendor for confirmation of whether authentication can be done by staff without the patron’s PIN.