When you need more copies...

From the NHAIS mailbox:

This morning I received 3 requests for the same title, from the same library, with the same book group note attached. This isn't the first time recently either. We know there are always new people doing ILL. Would you mind posting (or reposting) a blog or email to the ILL list about why multicopy requests need to be done differently and how to do them. 

In this case, the borrower had correctly used the Multi-Copy function to create 10 requests for a nonfiction title but then used the Rebuild Lender List feature on some of the requests that weren't filled. One more time: DO NOT use Rebuild Lender List with multi-copy requests. 

Here's more, originally posted in October 2023:

When you need to borrow multiple copies of a title, the Multi Copy function in the NHAIS ILL System helps you get what you need. If you've submitted a multi-copy request but still didn't get enough copies for your needs, DO NOT use the Rebuild Lender List function and DO NOT create a new multi-copy request based on the same edition. Doing either of these means your new or renewed requests will be routed to the same libraries that have previously seen your request. They've either already shipped the item to you or said they can't fill your request. To get your request before new eyes, your best bet is usually a message to the NHAIS-ILL list. Another option for some titles is to create a new request in the system for a different edition than the one previously requested. If you need further help with getting the copies you need, ask the NHAIS Help Desk.