May 17, 2022

ILL vacations

Vacation? Illness? COVID quarantine? Jury duty? Major construction project? Whatever the reason, if your library needs to take time off from answering ILL requests please let NHAIS Services know.

One of the conditions of the NHAIS Interlibrary Loan Agreement is that participants will "notify all ILL users if unable to respond to requests for an extended period." Failure to do this will contribute to slower fulfillment times in the system.

We ask that libraries which will be unable to answer incoming requests for more than 3 consecutive days contact the NHAIS Help Desk (by e-mail or at 603-271-2141) with the following information:

 Name of library
 Town
 HSA code
 Start date for "vacation"
 Last date for "vacation"

Not sure about whether you've already done this? You can see if ILL vacation dates are entered in the system by going to Staff Dashboard > ILL Admin > Participant Record > Holiday List (this requires logging in with a username that ends with either ill or all). You can't change what's on the page yourself but send NHAIS Services appropriate information as noted above and we'll take care of it.

Schools that have a predictable calendar of vacation times for the academic year are welcome to submit the School Closed Dates form at any time.

Need to suspend van delivery? Contact the State Library's circulation desk via e-mail or at 603-271-2616.

[This post edited 1/16/24 to update links.]

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